Resideo AT&T 3G Sunset Notice

AT&T 3G Sunset: February 2022
Effective June 26, 2019: No New AT&T 3G/4G Activations for AlarmNet Accounts
Attention: USA customers
AT&T Sunset
AT&T plans to end service on its 3G wireless networks in February 2022. 3G/4G new activations will
no longer be permitted after June 26, 2019. This means you will no longer be able to activate a new
3G/4G communicator for an AlarmNet account. Existing 3G/4G communicators that are currently
registered will continue to communicate to the central station.
AlarmNet expects to continue support for communicators that were sold with pre-activated SIMs by
AT&T up to 180 days from the date of manufacturing. The manufacturing date is located on the
carton and on the radio label. Any existing 3G/4G communicators that are currently registered are
expected to communicate and be supported by AlarmNet through February 2022 under Resideo’s
agreement with AT&T.
Cancelling a 3G/4G Account on and after June 26, 2019
If you cancel a registered/billable 3G/4G account on or after June 26, 2019, you cannot reactivate the
3G/4G communicator because reactivation will be considered a new activation.
LTE radio portfolio
Resideo has expanded its communicator portfolio to include LTE radios, which provides a transition to
new cellular technology, and offers maximum network longevity. Click here to read our LTE family
data sheet.
Radio Replacement Chart
Below is a chart below outlines a suggested upgrade path from 3G/4G to AT&T or Verizon LTE
models:






AT&T 3G Sunset: February 2022

Effective June 26, 2019: No New AT&T 3G/4G Activations for AlarmNet Accounts


Attention: USA customers


AT&T Sunset

AT&T plans to end service on its 3G wireless networks in February 2022. 3G/4G new activations will
no longer be permitted after June 26, 2019. This means you will no longer be able to activate a new
3G/4G communicator for an AlarmNet account. Existing 3G/4
G communicators that are currently
registered will continue to communicate to the central station.


AlarmNet expects to continue support for communicators that were sold with pre
-activated SIMs by
AT&T up to 180 days from the date of manufacturing. The manufacturing date is located on the
carton and on the radio label. Any existing 3G/4G communicators that are currently registered are
expected to communicate and be supported by AlarmNet through February 2022 under Resideo’s
agreement with AT&T.



Cancelling
a 3G/4G Account on and after June 26, 2019
If you cancel a registered/billable 3G/4G account on or after June 26, 2019, you cannot reactivate the
3G/4G communicator because reactivation will be considered a new activation.


LTE radio portfolio

Resideo
has expanded its communicator portfolio to include LTE radios, which provides a transition to
new cellular technology, and offers maximum network longevity.
Click here
to read our LTE family
data sheet.


Radio Replacement Chart

Below is a chart
below outlines
a suggested upgrade path from 3G/4G to AT&T or Verizon LTE
models:









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Radio Replacement Chart





























If you have any questions, please communicate with your local sales manager
.