Telguard TG-1 Express
Verizon LTE Universal Cellular Communicator
Description
The Telguard TG-1 Express Verizon LTE capable universal cellular communicator can be used to send alarm signals for nearly any alarm system that supports a dialer. The TG-1 Express connects to the alarm panel's Tip and Ring terminals and captures signals from the dialer, then transmits them via the Verizon LTE network. There is also an AT&T LTE version of the TG-1 Express.
The alarm panel being used will need to be programmed as though it is sending signals via a traditional phone line. When the panel attempts to dial out, the TG-1 Express will intercept the transmission. It will provide a handshake signal to the panel, the panel will transmit its alarm signal or signals, the TG-1 Express will provide an acknowledgment to the panel that the signal has been received, then the alarm panel will hang up. As far as the panel knows, the signal was transmitted via a telephone line, but in reality, it was sent via a high-speed Verizon LTE cellular connection. The alarm signaling formats most commonly used with the TG-1 Express are either Contact ID or SIA.
If all of that slightly confused you, it's okay. It works in a very similar way to a fax machine. A fax machine dials a number, another fax machine answers that call, then a lot of weird tones are transferred, and then the machines hang up. Those weird tones are data being transferred over a phone line. In the TG-1 setup, the Telguard communicator emulates a phone line, so the panel doesn't even know that it's there.
Most of our Telguard customers have panels that are not directly supported by either of our two premier interactive monitoring partners. Those partners being Resideo/Honeywell/AlarmNet and Alarm.com. Some customers who need to update to a new LTE-capable Telguard device are replacing older, similar communicators and have decided to stay the course rather than upgrade to a newer system. Whatever your reason for considering the purchase of a TG-1 Express, what you will receive is a reliable, industry-proven, cellular communicator.
Setting up the TG-1 Express from the panel perspective is the same as programming for phone line communication. Of course, this does mean that you will need to access installer programming. This can be done by using the Installer code or Dealer code, or any back door method, if one is available for your panel. So, please ensure you can access your alarm panel's programming. The TG-1 Express does not include any wiring, you would be responsible for that on your own. Options for wiring include using a jumper cable from an RJ-31X connection (purchased separately) or you can wire it using Cat5 cable with an RJ45 connector.
The Telguard TG-1 Express also supports Telguard's HomeControl Flex remote service on some panels.
The following alarm panels are supported by Alarm Grid with the Telguard HomeControl Flex App:
Brand: Telguard
