The Tuxedo Touch Keypad: Checking Zone Faults

Checking Zone Faults on a Tuxedo Touch Keypad

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In this video, Jorge from Alarm Grid shows you how to check zone faults on a Honeywell Tuxedo Touch Keypad. The primary function of a Tuxedo Touch is to serve as a touchscreen controller for a Honeywell VISTA Security System. As the Tuxedo Touch is connected with a VISTA System, it can display active zone faults on its behalf. The menu that shows zone faults can also be used to bypass faulted system zones so that you can successfully arm. This can be convenient if there is a faulted zone that you cannot easily restore.

Accessing the Zone Fault Menu is very simple. First make sure that there is at least one faulted zone on the system. You will know this because the bar at the top of the screen will be yellow, with the message "Not Ready Fault". To see the list of faulted zones, start by choosing Security on the main screen. Then click the Faulted Zones button on the right-hand side of the screen. You will see a table containing any faulted system zone based on Zone Number. You can click on any of the listed zones to highlight them. Then if you select the option to Bypass Selected, you can bypass the zones. You must bypass or restore every faulted zone before you will be able to arm your system.

Bypassing zones tells the system to ignore them. Faulted zones must be bypassed prior to arming because otherwise they would trigger an immediate sytem response once the sytem is armed. Please note that some zone types cannot be bypassed on a Honeywell VISTA System. For example, life-safety zones, such as smoke detectors and carbon monoxide (CO) sensors cannot be bypassed. This is because bypassing these zones would represent a serious life-safety risk on the security system.


Hey, DIYers. My name is Jorge. Today, we're going to be going over how to check your zone faults on your Tuxedo Touch Wi-Fi keypad. Now, the Tuxedo Touch Wi-Fi keypad is actually just a keypad for your VISTA Alarm System. A lot of people confuse this keypad right here for an actual alarm system. This is not a standalone keypad. You need this going into a hardwired VISTA panel or Honeywell wired security system. So to check your zone faults, you first have to understand what a fault is. Whenever a zone is faulted, then that means that zone-- whether it's door, window, motion, glass break-- has been tripped. So if your keypad at the top is displaying Not Ready, Fault, that obviously means that your keypad is not ready to arm. So you cannot leave the house yet and arm the system. You first have to see what zones are open or being tripped. So to do that on the Tuxedo Touch, all you got to do is hit Security. Once you're in Security, you're going to go to right over here, where it says Faulted Zones. That's going to show you any zone that might be possibly giving you that error and not letting you arm your system. For the sake of the video, I've programmed in two sensors, two devices, and I have them as a zone 1 and as a zone 2. Both of them seem to be open right now. From here, you can either go choose to close them. You can select one and go close the other. You can select both of them. And if you want to arm the system and just bypass the sensors for now, you actually have the option to do that at the very bottom. You can either do Bypass Selected, if you select your zones, or let's just say I deselect them. You can just hit Bypass All. If you don't care for selecting the zones, you can just bypass all of them. It's going to ask you to enter in your code. So nobody can just go to your system and bypass sensors, and then later on break in through that area. So they actually need to know your system's code. So to bypass it, you do want to enter in your master code. Mine is defaulted at 1234. So I enter in 1234. I think I may have taken a little bit too long. Again, I'm going to go to Faulted Zones. I'm going to hit-- oh, no. OK, it's bypassed. If you go here, it will say Clear Bypasses. So the devices were bypassed. I'm going to go ahead and hit the back arrow key. And you see now the very top, it's no longer saying Not Ready Faults, or anything like that. It's actually saying Ready, but it's letting you know Bypass-- that there's some bypassed devices. So from here now, you guys can go ahead and Arm Away. Armed Away. Exit now. Zone bypassed. What happens with the bypass is when you disarm it, the bypass sensors that you just bypassed, those actually get cleared. So whenever you disarm, it clears the bypasses. And later on, if you want to arm again, you have to re-bypass the sensors, or bypass them again. Re-bypass-- right. So we're going to hit Disarm. And again, use my master code. 1234. Not Ready, Fault. And again, that's because it clears the bypass. You can clearly go back to Faulted Zones and take a look at zone 1, zone 2. Everyone's system is going to be different. You might have more than two zones bypassed. So yeah, just play around with the zone faults. If you don't have zone names, give zone names if you want to be more clear. You have to do that through deep-level programming and you have to have it through the alphanumeric programming or use console mode. Again, this is just a quick video showing you how to view your faulted zones on the Tuxedo. If you guys do have any questions, please feel free to send us an email to If you guys found this very helpful, please Like, Share, Subscribe, and hit that little bell icon to enable notifications so when we upload new content, you guys get notified. Thank you again, guys. I'll see you next time.