Displaying the MAC ID On a Honeywell Wireless Alarm System

Displaying the MAC ID On a Honeywell Wireless Alarm System


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Description

In this video, Jarrett from Alarm Grid teaches users how to find the MAC ID on a Honeywell Alarm Panel. Finding the code is something you will need to do if you plan to use IP monitoring with the security system. You will need to provide this code, along with the MAC CRC, to your monitoring company.

Every device that connects to the internet has a MAC address. This is a unique 12-digit code that identifies a device on an IP network. An alarm monitoring company will need this code to activate the system for monitoring service. Most wireless Honeywell Systems will have the code located in the same place. It is found within the Comm Diagnostics Menu within Installer Programming. By clicking on Communication ID Numbers, the MAC and MAC CRC codes will be displayed at the top of the screen. You will need the Installer Code to successfully access this menu. Most Honeywell Panels have a default Installer Code of 4112.

The purpose of the MAC address is to tie the system to an AlarmNet account. AlarmNet is the division of Resideo (formerly Honeywell) that operates and manages Total Connect 2.0 and the AlarmNet360 servers. You must get your Honeywell System connected with AlarmNet to use it for monitoring service. The TC2 platform and the ANet servers are designed exclusively for Honeywell and Resideo Systems. No other security systems can be used with these platforms. You will want to get a monitoring plan that includes access to Total Connect 2.0, as it will really let you use your system in some unique ways.

You can access Total Connect 2.0 through a web browser or remotely through the Total Connect 2.0 Mobile App on Android and iOS devices. By accessing Total Connect 2.0, you can arm and disarm your system, check its current status, control programmed Z-Wave devices, view Total Connect IP Cameras, and more. The Total Connect 2.0 Mobile App is very useful, as it basically lets you control your system from anywhere.

http://alrm.gd/get-monitored
https://www.alarmgrid.com/faq/how-do-i-display-the-mac-id-on-a-honeywell-wireless-alarm-system


Transcript

[LOCK CLICKING] Hey, DIYers. Jarrett with Alarm Grid here. Today we're going to talk about how you would display the MAC ID on the Honeywell Wireless Alarm Systems. The MAC ID and the CRC codes are very, very important to the alarm system, especially when you're going to be setting it up with our monitoring services. Now the MAC ID and the CRC, they're both used in order to be able to associate that alarm system with the AlarmNet 360 account that needs to be created in order to set it up for monitoring services. Now if you had a central station monitoring service, or if you just had Total Connect 2.0, either way, the MAC ID and the CRC codes will need to be used in order to be able to set those up. Now as I said, the MAC and CRC codes are very important. And when you are being set up for monitoring services, you need to be able to find the MAC ID and the CRC codes to be able to provide it for your alarm monitoring services or the alarm company so that they can take those codes associated with the account, create the account, and do everything they need to do to be able to help you get set up for monitoring. Now when you're providing the MAC ID and the CRC codes, you are going to get those whenever you do have an IP communicator installed in the system. So if you have a LYNX Touch Panel, the LYNX Touch Panels, unfortunately, they don't come with a Wi-Fi module installed or pre-installed. They normally come without that. And you do have to get the communicator separately. Now you could technically set up the system with the cellular communicator, but you also will need to install that as well for the LYNX Touth Panels. So if you do have either the Wi-Fi module or the cellular module installed and you go to display the MAC ID and the CRC, then at that point, if you do have those installed, then you will be able to get those. But if you don't have them installed, then there is going to be no MAC and CRC that you can retrieve for the alarm monitoring company. So you definitely want to keep in mind and check if you do have a communicator installed for your LYNX Touch Panel. Now for the Honeywell Lyric system, it does have the Wi-Fi built into it. There's nothing in regards to Wi-Fi module that needs to be installed or anything like that. So the Honeywell Lyric automatically has a MAC and CRC code that you can check and be able to provide to your company. If you had a cellular communicator as well, you don't actually have to worry about the MAC and CRC for the communicator. As long as you provide the MAC and CRC for the Lyric itself, then they'll be able to set that up. So if you wanted to find the MAC ID, then you'll just follow these simple steps. We're going to be starting on the Honeywell Lyric first. So what you'll do is on the Main screen, you're just going to press Security. You're going to go to Tools. And then you're going to type in the installer code. The default installer code is 4112. So press Program. You're going to go into COM Diagnostics. Hit the Down Arrow. And then you should see Communication ID Numbers in this menu. So once you tap on that, you'll see the MAC address and the CRC code. And also as I did mention earlier, the Honeywell Lyric has the built-in Wi-Fi module. So that is why this is showing. So gotten once you've found the MAC ID and the CRC for the Honeywell Lyric system, just hit the Back Arrow till it takes you back all the way to the main screen. So now we're going to move over to the Honeywell Lynx Touch Panel so that you can see how to find the MAC ID. So what you'll do is just tap Security. Or on the main screen, you're going to tap Security. Then you're going to tap More. You're going to go to Tools. And this is where you're going to type in the installer code. Again, the default installer code is 4112. And you press Program. COM Diagnostics. Tap the Down Arrow, and then go to Communication ID Numbers as well. And then you will be able to see the MAC and CRC as well. So as you can see in this one, we have the Wi-Fi MAC ID. We also have the MAC CRC for the Wi-Fi module. And we also do have a cellular module as well. So you can see the MAC ID for the cellular. You can see the CRC for the cellular. And my apologies, this is actually the MAC ID for the Wi-Fi module. Don't look down here. So basically once you have confirmed that you do have the MAC ID and the CRC codes for your Honeywell Wireless Alarm System, it gives it the Back Arrow. So it takes you back to the main screen. Now for the LYNX Touch Panel, I did forget to mention, my apologies, you do get this window when you're exiting out of the main menu, compared to the Lyric, which it doesn't give you that option. So this little window, you're always going to press Yes. Allow Installer to Re-Enter Programming, always press Yes. If you press No, you're going to be locked out of programming, and you're going to have to backdoor to try to get back into it. So to avoid that, just press Yes. Then hit the Back Arrow. Takes you back to the main screen. And that is how you find the MAC ID on your Honeywell Wireless Alarm System. If you have any questions about the Honeywell systems or alarm systems in general, please contact us at support@alarmgrid.com or go to our website, alarmgrid.com. If you found this video helpful, please like and subscribe. If you want notifications of future videos, please click the bell icon. This is Jarrett with Alarm Grid. You have yourself a great day.


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