Explaining the 6F Message on an Alarm Keypad

Explaining the 6F Message on an Alarm Keypad


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Description

http://alrm.gd/get-monitored https://www.alarmgrid.com/faq/what-does-6f-on-my-alarm-system-mean.


Transcript

adi wires i'm george from alarm grid today i'm gonna be explaining what a 6f message means on an alarm keypad now the 6f message will typically this be displayed on a fixed english keypad so if you're looking at the 6150 right here is it shows you 6f now the first thing I want to touch base on is it actually is not a 6f it actually is a B as in Bravo and F a lot of people get the be confused for a 6 so this BF error that shows on fixed English keypads actually stands for backup failure and it usually just means that something is wrong with the communicator and there's a whole bunch of different things that can be going wrong and I'm gonna get into that in just a second now you'll notice how here we have a 6f right now I'm gonna refer to it as the actual message it says 6f check and then this is on my fixed English keypad if you look on my alphanumeric keypad that actually show reads out the whole display it'll actually show you check 103 long range radio and then we actually have a chart linked to the faq below that shows you what every single error code message may mean by the error code message it's great knowing that there's a communication error but if you want to be more specific look at the last the four numbers in the right-hand corner if you have an alphanumeric keypad if you don't have alphanumeric keypad you're basically gonna be working blind and gonna be trying to troubleshoot different things that can be going wrong with your communicator but if you have an alphanumeric one it actually shows you the exact problem that's going on with the communicator right there so zero zero zero in our case that just means that the communicator has lost connection or the panel has lost connection to the communicator all right now what this typically means this 6f error is something's wrong with the communicator the most common thing that you will see if you have this is typically if you have an internet communicator why internet goes down a lot we're not strangers to Internet outages or your devices losing connection to the internet so if you see a 6f on your keypad and your panel is connected to internet try checking the internet first to make sure that that's actually working that your panel is receiving good Internet service and that the cables not loose nothing has been unplugged and that's gonna be the first thing now one of the most common things you'll see is for instance if the power goes out if the power goes out and you don't have your router on a power supply then yes you're for sure gonna be seeing a communication error on your panel another thing could be just the router needs a reboot right it's been on for too long it needs to be rebooted and it needs to just get refreshed so that could be another thing that could be causing it now if you are seeing this very often in your keypad you may want to think about getting a backup set of your communicator now backup cellular communicator comes into effect in the event that your internet stops working well then your panel can continue to send out alarm signals through the cellular path these Vista systems they used they have an 18 t and a verizon communicator and they're actually LTE now so if you guys are out there watching and you guys have 3G 4G communicators it actually says like Vista GSM V 4G or and I GSM v 4g GSM x4g CDMA x anything like that these are all 3G 4G communicators they're gonna be phased out pretty soon here in the next coming years so I believe it's by 2022 in February so by then you're gonna want to make sure if you continue to stay on cellular that you get an LTE communicator now the reason we recommend LTE and backup subtle your communicators is because it's not very often that you're gonna have your cellular towers go down unless they're some natural weathers disaster that knocks down all the cell towers then yes but typically cellular towers will always continue to stay up and you never will get loss of a cellular communication on the panel unless like I said whether there's a natural disaster or - there's just not good signal in your house and if there's not good signal in your house you want to think about getting a cellular antenna or a set either amplifier for the house normally cellular apps are better just because it's going to increase the settlor range for all devices including your cell phones anything else that you may have a setting your SIM card in your alarm system so cellular apps are definitely the way to go when you don't have good reception in your house now remember how I was telling you how you can only see the specific error if you have an alphanumeric keypad it'll actually show you in the bottom right hand corner so what do you do if you have a 60 150 only well first of all you may want to think about replacing it with a 61 60 or adding a secondary keypad or just an extra keypad to your system 61 60 is always important to have that way you can go into deep level programming you can actually read out what's going on so a lot of people may not know what 6f means but if they see this check 103 long range long range you want to think about communication so you're going to know something's wrong with the communicator now some of the other most common 6f messages that you'll get on the keypad can be caused from not like I said internet connection is the main one it's the very first one if you guys have internet make sure to check that second one can be some of the wiring from the communicator to the panel and may have come loose so if you guys have been adding any devices keypads the keypads use the same terminals as the communicator connect is it's the the keypads connect to ECP bus solar as a communicator so if you're wiring in anything to the ECP bus a wire may have come loose in the middle of you adding anything to your system so if you are getting a 6f error after adding anything to your system wired make sure that you check the wires give them a little tug make sure everything is connected correctly or just make sure the connections are done correctly sometimes you'll get an error message because you wired in the green to the wrong terminal on the yellow to the other terminal you got them mixed up so make sure you're checking the connections as well and other two common ones are the communicator has a low battery or the cover tamper on the communicator so if for any reason you take the cover off of your communicator that will also show a communication error on the panel letting you know that something is wrong with the communicator remember if you see 6f it just refers to the communicator you don't know what it is there's a lot of different things you can do so basically once you have figured out what it is if you've gone through every single step you don't have a 6160 you don't know what's wrong with it try going through these things one by one and then when you have done all of these or if you do go one by one and you want to see if that is the problem whenever you fix an issue with the communicator you have to discern the system two times to clear that error message from the keypad the reason it stays on the keypad is so that the homeowner is aware and nobody can go into your communicator open it up close it and then the homeowner never knows you actually need to clear the error signal or the error message from your keypad by entering in your master code two times so after you've reconnected two reconnected it to internet after you've recharge the battery after you've closed the cover tamper on after you've checked the wiring go ahead and disarm your system two times with your master code so that's master code plus one the master code plus one and if the error code message the 6f error code goes away then you have fixed the communication error now another reason you will see this communication error is if your system has not been activated so the communication error will show up if your communicator is not active it's just letting you know that okay the communicator is not active and you guys have the communication path enabled if you guys are using dual path communicators you guys can also if you guys are using it for cellular only make sure you let your monitoring company know that so they can change the communicator the communication path in that communicator to cellular only or vice versa if you're starting with Internet only you change it to Internet only you don't want to get communication errors on paths that you're not planning on using and they can be at or configured from your monitoring company or if you have an alphanumeric keypad you can go into deep level programming and edit that yourself I normally recommend if you're gonna do that do it with one of the texts on the line all right so these are the many different issues that you can that can cause a 6f error code message on your keypad we actually have an F in our FAQ we have a chart at the very bottom of the FAQ that goes through all of the codes on a 103 communication error so once this comes up here those four numbers we have a chart that has a whole list of different four-digit error codes that you may see on an alphanumeric keypad again I'm gonna stress it has to be alphanumeric if you're gonna be looking for those codes in the bottom right-hand corner a fixed English will only show 6f I'm sorry bf backup failure alright if you guys have any questions regarding the bf err on your keypad feel free to email us at support at alarm grid comm if you guys found the video helpful make sure you hit like underneath subscribe to the YouTube channel and enable notifications so when we upload a new content you guys get notified I'm George and I'll see you guys next time


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