How Do I Connect a PANIC100-345 Panic Button to GC Touch?

To connect a PANIC100-345 panic button remote to the GC Touch, go to Settings, enter the Installer Code, and touch Sensor Settings, then select an empty zone and touch Quick Add or Manual Add. Once the panel finds it, assign a name and touch Save to finish enrolling the panic remote.

What the PANIC100-345 Does

The 2GIG GC Touch (available in AT&T LTE and Verizon LTE versions) supports the PANIC100-345, a wireless portable panic button remote that lets someone trigger an alarm from anywhere in the home without walking to the panel. It communicates with the panel on the 345MHz frequency and enrolls as its own zone in Sensor Settings, a menu limited to Installer Users.

Because it's a handheld remote rather than a fixed sensor, the PANIC100-345 is configured with Device Type set to Keyfob instead of General Device during setup. Its buttons send preset alarm signals, typically covering options such as police or auxiliary emergencies, so once it's enrolled, each button already carries its own alarm response without needing separate Group programming for each one.

How to Connect the PANIC100-345 Panic Button Remote

1. Disarm the system. The GC Touch blocks entry to Settings while armed, so confirm the home screen shows a Disarmed status before continuing.
2. Tap Settings. The gear icon sits in the top-right corner of the home screen and opens the main settings menu.

Tap the gear icon in the top-right corner of the home screen to open Settings.

1. Enter the Installer Code. Type 1561, the default Installer Code, to unlock the full Installer Settings menu, including Sensor Settings.
2. Tap Sensor Settings. This option appears among the Installer Settings icons and opens a two-panel screen listing all 128 zones on the left.

The Installer Settings menu includes the Sensor Settings icon.

1. Select an empty zone. Zones without an enrolled device are labeled (Empty). Tapping one displays the Manual Add and Quick Add options on the right panel.

The Sensor Settings screen lists zones on the left and add options on the right.

1. Touch Quick Add or Manual Add. With Quick Add, press one of the buttons on the PANIC100-345 to send a signal; the panel scans and lists the detected TXID for selection. With Manual Add, choose Keyfob as the Device Type, then tap Learn or type the TXID directly, followed by the PANIC100-345 SKU or Device ID.

Quick Add lists the TXID of a detected remote for selection.

Manual Add lets an installer set the Device Type, TXID, and SKU manually.

1. Name the zone and touch Save. Tapping Save enrolls the PANIC100-345 into the selected zone, and it will appear in the zone list with its name and a signal indicator.

Managing the PANIC100-345 After It's Added

A PANIC100-345 that's already enrolled can be edited, renamed, or reassigned to a different zone from the same Sensor Settings menu it was added through, without needing to remove and re-add the whole entry. If the remote is lost or being replaced, tapping Reset while the zone is selected removes it from that zone so a new device can be learned in its place, immediately cutting off the lost remote's ability to trigger an alarm.

If the PANIC100-345 Isn't Being Detected

If Quick Add doesn't find the remote, confirm the battery is installed and press a button again within range of the panel, since the panel only lists a TXID once it hears a signal. Try moving closer to the panel or away from metal surfaces and large appliances, which can weaken the 345MHz signal before it reaches the panel. If Manual Add is used instead, double check that the TXID was typed correctly, since even one incorrect digit will prevent the remote from ever triggering. If a previously working remote stops responding, check the battery first, since a portable device that's used occasionally can drain unnoticed.

Why the PANIC100-345 Is Worth Considering

A portable panic button gives anyone in the household a way to call for help without needing to reach the panel or a keypad, which matters most in an emergency where every second counts. It's a practical option for elderly family members, anyone with mobility limitations, or simply for keeping within reach on a nightstand or clipped to a belt throughout the day as part of a home security system. Because it's a battery-powered 345MHz device, it works anywhere in range of the panel without any wiring, and it stays active regardless of whether the system is armed or disarmed.

Connecting a PANIC100-345 panic button remote to the 2GIG GC Touch gives your household a fast, portable way to call for help. For help with the PANIC100-345 or other sensor configurations on your GC Touch panel, contact the Alarm Grid support team. We are here Monday through Friday from 9:00 AM to 8:00 PM Eastern Time. Email us at support@alarmgrid.com, call us at 888-818-7728, or visit our website and chat with a live support agent.