Home Security Systems Frequently Asked Questions

Can WIFI be Primary with Cellular as Backup on a 2GIG GC Touch?
Yes. The 2GIG GC Touch uses WIFI as the primary communication path and built-in 4G/LTE cellular as backup. The panel switches automatically if WIFI fails.
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Can WIFI be Primary with Cellular as Backup on a 2GIG GC Touch?
Yes. The 2GIG GC Touch uses WIFI as the primary communication path and built-in 4G/LTE cellular as backup. The panel switches automatically if WIFI fails.
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Does the IQ5 NS System Require Professional Monitoring?
No, the IQ5 NS does not require professional monitoring to operate. It works as a local alarm siren/system without a monthly service plan. Learn more here!
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Does the IQ5 NS System Require Professional Monitoring?
No, the IQ5 NS does not require professional monitoring to operate. It works as a local alarm siren/system without a monthly service plan. Learn more here!
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What Does a Solid Green Power LED Mean on the IQ5 NS Panel?
A solid green Power LED on the Qolsys IQ5 NS indicates the panel is receiving AC power from its 12V DC power supply and operating normally without battery.
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What Does a Solid Green Power LED Mean on the IQ5 NS Panel?
A solid green Power LED on the Qolsys IQ5 NS indicates the panel is receiving AC power from its 12V DC power supply and operating normally without battery.
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Does the Qolsys IQ5 NS Have a Settings Tray on the Panel?
No. The Qolsys IQ5 NS does not have a settings tray because it has no touchscreen display. Use the IQ Installer app on your mobile device to access settings.
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Does the Qolsys IQ5 NS Have a Settings Tray on the Panel?
No. The Qolsys IQ5 NS does not have a settings tray because it has no touchscreen display. Use the IQ Installer app on your mobile device to access settings.
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How Do I Arm the Qolsys IQ5 NS Security System in Stay Mode?
To arm the IQ5 NS in Stay mode, use the Alarm.com app, a compatible keypad, or keyfob. Stay mode arms doors and windows while keeping motion sensors inactive.
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How Do I Arm the Qolsys IQ5 NS Security System in Stay Mode?
To arm the IQ5 NS in Stay mode, use the Alarm.com app, a compatible keypad, or keyfob. Stay mode arms doors and windows while keeping motion sensors inactive.
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