Honeywell VISTA-GSM4G Frequently Asked Questions

Can I Do Dual Path Monitoring on a Honeywell VISTA 21iP?
The VISTA 21iP has a built-in IP communicator. If you want to do dual-path, you must disable the internal IP communicator and add a dual-path module. Learn about the VISTA 21iP.
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Can I Change the Honeywell VISTA 21iP’s PROM Chip?
Honeywell offers the V21iPUPG, which allows an older VISTA 21iP to use Total Connect 2.0 if an external communicator is added. Find out if you can change the VISTA 21iP PROM Chip.
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What is Cellular Alarm Monitoring?
Arguably the best way for an alarm system to communicate is across a cellular network. This requires a cellular plan from a monitoring company. Learn about cellular monitoring.
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How Do I Re-Seat the SIM on My Communicator?
First, locate the SIM card for your device. Next, remove the backup battery and unplug the transformer. Remove the communicator, and extract the SIM. Make sure it is clean and free of fingerprints. Re-insert the SIM, and re-attach the cellular module. Then re-apply power. Read on to learn more.
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How do I troubleshoot a Vista-GSM4G on a Vista-21iP?
With pass-through programming, a user with an Alpha keypad can perform diagnostic testing on the Vista-GSM4G to help determine the cause of communicator issues. Using this feature, signal strength can be verified in addition to other diagnostic testing. Keep reading to learn about this feature.
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How Do I Convert my Landline Security System to Work w/ Cellular?
Converting a landline security system to cellular is easy. The process involves obtaining a cellular communicator and switching to a monitoring plan that includes cellular service. The cellular module will then need to be activated. Learn more about converting a security system to cellular.
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What is the Best Wired Security Control Panel?
Users who are looking for a wired security control panel should strongly consider the VISTA-21iP. This system includes all of the functionality of the impressive VISTA-20P, with added IP connectivity. Once paired with a 6160RF keypad, the VISTA-21iP will be ready for almost any basic security use.
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How Do I Register the GSM in My Honeywell Security System?
A GSM cellular communicator must be activated by the monitoring company that is providing service. The user will need a cellular monitoring plan to do this.
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What Is the City ID on Honeywell Total Connect?
The City ID is used by the alarm dealer to create a Total Connect account, and is never used by the end-user. Learn more about the City ID by reading here.
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Does My VISTA-21iP Support 4G Cellular Communication?
The VISTA-21iP does support 4G cellular communication with the addition of the Vista-GSM4G, or an external 4G device. Read on to see how to add 4G cellular.
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