Business Security Systems Frequently Asked Questions

How Do I Activate a System for Monitoring with Alarm Grid?
There are many things you can do as an end user to make sure that your activation goes as smoothly as possible. Learn how to activate a system for alarm monitoring service.
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How Do I Activate a System for Monitoring with Alarm Grid?
There are many things you can do as an end user to make sure that your activation goes as smoothly as possible. Learn how to activate a system for alarm monitoring service.
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How Do I Batch Enroll Users via Total Connect 2.0?
Total Connect 2.0 has a special feature that allows you to add multiple new users at once by using an Excel document. Learn how to batch enroll users in Total Connect 2.0.
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How Do I Batch Enroll Users via Total Connect 2.0?
Total Connect 2.0 has a special feature that allows you to add multiple new users at once by using an Excel document. Learn how to batch enroll users in Total Connect 2.0.
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Should I Purchase a 4208U or a 4208SN?
The 4208U and 4208SN are both 8-Zone Polling Loop (V-Plex) Expanders. Both work with the VISTA-128 and VISTA-250 panels. But there are differences. Learn about these expanders.
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Should I Purchase a 4208U or a 4208SN?
The 4208U and 4208SN are both 8-Zone Polling Loop (V-Plex) Expanders. Both work with the VISTA-128 and VISTA-250 panels. But there are differences. Learn about these expanders.
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Why Is My VISTA-128BPT Armed Stay After Arming Away From TC2?
Firmware 10.0 of the VISTA-128BPT had an error that prevented disabling Auto-Stay Arming for Total Connect 2.0. The issue was fixed in Revision 10.4. Learn how to upgrade to 10.4.
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What is Good About No Contract Monitoring?
A major benefit of Alarm Grid monitoring is that it is no-contract. You can leave Alarm Grid at any time without paying cancellation fees. Learn about no-contract monitoring.
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How Do I Deactivate My Alarm System?
You must deactivate your system with your existing alarm company if you want to bring it to a new company. New equipment may be needed. Learn how to deactivate your alarm system.
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How Do I Use Resideo's New LynxTouch-MSD tool to Update my LynxTouch Panel?
Power the panel down. With the current firmware on the SD card, load the card into the tool. Attach it to the panel's edge connector, and power up. Learn to update the LynxTouch.
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