Which Battery Pack is Compatible with the 2GIG GC Touch Panel?

The 2GIG GC Touch requires the 2GIG-TOUCH-BATT backup battery pack. This is a Lithium Polymer 2500mAh 3.7V rechargeable battery that provides backup power during AC outages. The battery connects inside the panel and charges automatically when the system is plugged in to AC power.

Battery Specifications

The 2GIG GC Touch (available in AT&T LTE and Verizon LTE versions) uses a specific battery designed for its power requirements. The 2GIG-TOUCH-BATT is a Lithium Polymer battery rated at 2500mAh and 3.7V. This battery type provides reliable backup power while maintaining a compact form factor that fits within the panel's internal compartment.

During normal operation, the AC power adapter supplies electricity to the panel while simultaneously charging the backup battery. This ensures the battery remains ready for power outages without requiring manual intervention. The panel monitors battery health and displays the current charge level in the status bar when running on battery power. If the battery level drops too low, a warning appears on screen, and the system will eventually shut down to protect stored data.

Why the Correct Battery Matters

Using the correct 2GIG-TOUCH-BATT battery is essential for proper security system operation. Batteries from other 2GIG panels, such as the GC2, GC3, or Edge, are not interchangeable with the GC Touch. Each panel model has specific voltage, capacity, and connector requirements. Installing an incompatible battery can result in charging issues, reduced backup time, or potential damage to the panel's power management circuitry.

Professional alarm monitoring services require reliable backup power to maintain communication with the central station during outages. The 2GIG-TOUCH-BATT provides sufficient capacity to keep the panel operational and transmitting signals even when AC power is unavailable. The battery also supports the panel's ability to remember its arming state for up to 14 days after a complete power loss.

Battery Replacement

Replacing the battery requires opening the panel enclosure. First, loosen the two bottom fixing screws and separate the front cover from the back plate. The battery sits in the upper right corner of the front cover when you turn it over. Disconnect the existing battery by unplugging its connector, then remove the battery by inserting a finger into the groove and prying it out gently.

To install the new battery, place it in the compartment and connect the battery cable to the terminal. The connector features a foolproof design that only allows correct orientation. Route the battery wire along the bottom of the wire channel, then reassemble the panel by fitting the front cover onto the back plate and tightening the fixing screws.

The 2GIG-TOUCH-BATT keeps your 2GIG GC Touch protected during power outages with reliable backup power. For help with battery replacement or other questions about your GC Touch panel, contact the Alarm Grid support team at support@alarmgrid.com, Monday - Friday from 9:00 AM - 8:00 PM Eastern Time.