Why Is My ADC-V522IR Feed Black & White?
Your ADC-V522IR feed is black & white because its IR night vision is currently active. The camera does this to capture clearer video in a dark environment. This is important for identifying individuals in the footage. The camera will capture video in color when night vision is not active.
The Alarm.com ADC-V522IR offers an IR night vision range of up to 15 feet. The camera can be mounted or conveniently rested on a desk or table. This makes it great for use in a home or small business. It connects with the Alarm.com servers through a wireless WIFI connection or a hardwired ethernet connection. While ethernet can be used, this camera does not support Power over Ethernet (PoE) for receiving power.
In order to capture clear video in a dark setting, the camera will record in black & white whenever its night vision is activated. This helps ensure that you can identify individuals and actions in any recorded footage. The live feed will also be in black & white when accessed from the Alarm.com website or mobile app. If you notice that the live feed is in black & white, then you can assume that it is likely dark in the recording area.
A user may want their ADC-V522IR to always record in color. This is strongly discouraged, as it will essentially make your camera useless in a dark environment. The camera will still record in the dark, but the footage will be black, and you won't be able to tell what is going on. Nevertheless, there is an option to disable IR night vision so that your camera always records in "color", no matter what.
If you want to disable night vision for an ADC-V522IR Camera, you can do so from the Alarm.com website. Login to your Alarm.com account, and choose the Video menu on the left. Then choose Video Device Info. At the top, you can choose the video device you want to work with. You should see a box you can check to "Turn off the IR LEDs". Check that box. Then click the blue Save button in the bottom-right once finished. The camera should no longer use night vision.
If you find that your camera is switching to night vision mode unnecessarily, there are a few things you can do to potentially fix the problem. For one, try power cycling the camera by unplugging its transformer, waiting a few seconds, and then plugging it back in. You may also try updating the firmware for the camera from Alarm.com. You can also try to use the camera in a brighter environment that won't trigger night vision.
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