Honeywell Lyric Frequently Asked Questions

Why Did My Panel Report Code E339 "Power on Reset"?
A Honeywell Panel will report the message E339 "Power on Reset" when its communicator has been reset. The communicator for a Honeywell System will reset whenever programming changes are sent to the module or when the module is powered off and then back on. Learn more about the E339 message.
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How Do I Replace the Battery in My Honeywell Security System?
Replacing the battery for a Honeywell Security System is actually a very simple process. However, some minor tools will be required. The steps will also vary depending on the type of Honeywell System that is being used. Learn how to replace the battery for a Honeywell Security System.
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Honeywell Lyric Controller vs. Honeywell LYNX Touch Systems
Honeywell is known for making great wireless all-in-one alarm panels. These panels include the new Lyric Controller and the LYNX Touch Systems. All of these panels operate in a similar manner. However, the Lyric is newer and more robust than the LYNX Touch Systems. Learn more about these panels.
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What Is the Total Connect Remote Service?
The Total Connect Remote Service is what gives the Total Connect Mobile App the ability to control a Honeywell System. If this service is lost, the Total Connect App will still be on the user's phone. However, it won't actually be able to do anything. Learn more about the TC Remote Service.
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How Do I Turn off (Power Down) My Home Alarm System?
Most alarm systems can be turned off by following similar steps. The process involves disconnecting the backup battery and then unplugging the transformer from the wall. The shut down can be confirmed by checking the panel's touchscreen or keypad. Learn more about shutting down your alarm system.
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What Is Total Connect?
The interactive service platform used with Honeywell Control Panels is called Total Connect. This service can be accessed from any web browser or through the Total Connect mobile app. This service allows users control of both their panel and home automation devices. Learn more about Total Connect.
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How Do I Turn Off My Honeywell Alarm System's Chime?
Turning of the chime on a Honeywell Alarm System is very easy. However, the process will vary slightly depending upon what type of Honeywell Panel is being used. Hardwired Vista Panels follow a different process than wireless Honeywell Systems. Learn more about the chime on a Honeywell system.
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Can a LYNXr Text Me Alerts?
The LYNXr is incapable of sending text alerts. This is because the system cannot sync with Total Connect 2.0. If a user wants a security system that can send text alerts, they will need to upgrade to a newer system. Learn more about the Honeywell LYNXr and upgrading to a newer system.
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How Do I Turn Off My Honeywell Alarm System?
There is no true off button on a Honeywell alarm system. To power down your panel, you must disconnect both its backup battery and its plug-in transformer. Then check the panel's keypad or its display screen to make sure that it is off. Learn more about shutting down a Honeywell alarm system.
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How Do I Connect the Lyric Security System to HomeKit?
Connecting the Honeywell Lyric Controller to Apple HomeKit is a relatively easy process. The Lyric must first be on its latest firmware. The user can then download the Apple Home App and add the Lyric Controller to HomeKit. Learn more about connecting the Lyric Controller to Apple HomeKit.
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