Monitored Home Security Systems Frequently Asked Questions
How Do I Change the Installer Code on the IQ5 NS System?
Learn how to change the Installer Code on the IQ5 NS. Open the IQ Installer app, go to User Management, and use the pencil icon next to Installer to edit.
How Do I Change the Installer Code on the IQ5 Hub System?
Learn how to change the Installer Code on the IQ5 Hub. Go to Advanced Settings, touch User Management, and use the pencil icon next to Installer to edit.
How Do I Perform a Data Recycle on the IQ5 Hub System?
Data Recycle on the IQ5 Hub erases user data such as WIFI, user codes, and photos but keeps your sensors. Find it in Dealer Settings under Advanced Settings.
How Do I Perform a Data Recycle on the IQ Panel 5 System?
Data Recycle on the IQ Panel 5 erases user data like WIFI, user codes, and photos but keeps your sensors. Find it in Dealer Settings under Advanced Settings.
How Do I Factory Reset the IQ5 Hub to Default Settings?
Factory reset the IQ5 Hub by swiping down, touching Settings, Advanced Settings, entering your Installer Code (1111), then navigating to Dealer Settings.
How Do I Change the Name of a Sensor on the IQ5 Hub System?
Change a sensor name on the IQ5 Hub from Advanced Settings. Enter your Master Code, touch Edit Sensor, tap the edit icon next to the sensor, and rename it.
How Do I Change the Name of a Sensor on the IQ Panel 5?
Change a sensor name on the IQ Panel 5 from Advanced Settings. Enter your Master Code, touch Edit Sensor, tap the edit icon next to the sensor, and rename it.
How Do I Connect an IQ Keypad Prox-PG to the IQ5 Hub Panel?
Learn how to connect the IQ Keypad Prox-PG to the IQ5 Hub. The PowerG wireless keypad enrolls via Auto Learn and adds proximity tag access to the system.
How Do I Run a Panel Test on My IQ5 Hub Security System?
Run a Panel Test on the IQ5 Hub under Settings, Advanced Settings, then System Tests. Use Run All to test every panel process at once, or Run one at a time.
How Do I Run a Panel Test on the IQ Panel 5 System?
Run a Panel Test on the IQ Panel 5 under Settings, Advanced Settings, then System Tests. Use Run All to test every panel process at once, or Run one at a time.
Learn how to change the Installer Code on the IQ5 NS. Open the IQ Installer app, go to User Management, and use the pencil icon next to Installer to edit.
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How Do I Change the Installer Code on the IQ5 Hub System?
Learn how to change the Installer Code on the IQ5 Hub. Go to Advanced Settings, touch User Management, and use the pencil icon next to Installer to edit.
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How Do I Perform a Data Recycle on the IQ5 Hub System?
Data Recycle on the IQ5 Hub erases user data such as WIFI, user codes, and photos but keeps your sensors. Find it in Dealer Settings under Advanced Settings.
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How Do I Perform a Data Recycle on the IQ Panel 5 System?
Data Recycle on the IQ Panel 5 erases user data like WIFI, user codes, and photos but keeps your sensors. Find it in Dealer Settings under Advanced Settings.
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How Do I Factory Reset the IQ5 Hub to Default Settings?
Factory reset the IQ5 Hub by swiping down, touching Settings, Advanced Settings, entering your Installer Code (1111), then navigating to Dealer Settings.
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How Do I Change the Name of a Sensor on the IQ5 Hub System?
Change a sensor name on the IQ5 Hub from Advanced Settings. Enter your Master Code, touch Edit Sensor, tap the edit icon next to the sensor, and rename it.
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How Do I Change the Name of a Sensor on the IQ Panel 5?
Change a sensor name on the IQ Panel 5 from Advanced Settings. Enter your Master Code, touch Edit Sensor, tap the edit icon next to the sensor, and rename it.
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How Do I Connect an IQ Keypad Prox-PG to the IQ5 Hub Panel?
Learn how to connect the IQ Keypad Prox-PG to the IQ5 Hub. The PowerG wireless keypad enrolls via Auto Learn and adds proximity tag access to the system.
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How Do I Run a Panel Test on My IQ5 Hub Security System?
Run a Panel Test on the IQ5 Hub under Settings, Advanced Settings, then System Tests. Use Run All to test every panel process at once, or Run one at a time.
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How Do I Run a Panel Test on the IQ Panel 5 System?
Run a Panel Test on the IQ Panel 5 under Settings, Advanced Settings, then System Tests. Use Run All to test every panel process at once, or Run one at a time.
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