Am I locked out of programming on my VISTA?
You can not get into programming if the system is armed! The only way to verify if you are locked out is to try to enter data programming mode. Enter your installer code followed by 800. If you see "Installer Code 20" or "20" on the keypad display you are not locked out! Then you can press *20 and enter a new installer code in order to change the installer code. Then press *99 to exit programming. When you exit using this method it will allow you back into programming using the installer code followed by 800. If you are not sure what your installer code is you can try the default '4112.' If this is not working either you can execute the back door method.
It is important that the system is fully powered down and the keypads are totally blank. Then reapply battery followed by AC power. Within 50 seconds of booting up you need to press * and # simultaneously. The only way that this would trigger a panic is if these keys are held after the first 50 seconds of the reboot so make sure you are doing this just after power cycling the system. You may want to do this with a partner at the panel if you are not able to get to the panel in time.
**Please note: If you are hearing a long error tone after you enter the sequence that means you are locked out. The only way to get back in is to try the back door method. If that is not working than you will need to contact the original installer or purchase a new panel.**
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- Answered By
- Frank Longo