Frequently Asked Questions

Where Should I Install a Glass Break Sensor?
A glass break detector should be placed as close to a window or glass case as possible with no objects blocking its path. This will help to ensure that the device will activate in the event that the window or case is shattered. Learn more about glass break sensors and where to place them.
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How Do I Use the Microphone on the Honeywell Lyric C2?
The Honeywell Lyric C2 comes with a built-in microphone for capturing audio. To use this function, you must enable the microphone on Total Connect. Once it has been enabled, the microphone will automatically begin recording whenever the camera is activated. Keep reading to learn more.
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What is the Best Alarm Keypad for a VISTA 20P?
When considering an alarm keypad for a Honeywell VISTA 20P, we recommend the 6160RF. The 6160RF is a great keypad that allows you to arm and disarm your system and make programming changes. It also conveniently includes a built-in wireless receiver. Keep reading to learn more about the 6160RF.
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What Wireless Sensors Can I Use with the Honeywell Lyric Controller?
When looking for a new wireless sensor for a Honeywell Lyric Controller, you will want to choose a 5800 Series sensor or a SiX Series sensor. Any of these sensors will work well with the Lyric Controller. Check out the Alarm Grid website to find great wireless sensors for the Lyric Controller.
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Is the Honeywell Lyric Z-Wave Compatible?
The Honeywell Lyric comes included with Z-Wave function. This allows the panel to sync with Z-Wave devices. These Z-Wave devices can be integrated into a user's home automation setup, and they can be controlled remotely using the Total Connect app. Learn more about Z-Wave on the Honeywell Lyric.
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How Do I Add a Picture to a Honeywell L7000?
Users have no way to add pictures to a Honeywell LYNX Touch system, such as the L7000. Previously, this was done using the Total Connect service. However, Honeywell removed this capability, and now it is impossible to upload pictures to an L7000 panel. Learn more about pictures on the L7000.
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How Do I Open My 2GIG GC2 Security System?
To open up a 2GIG GC2 panel, you will need a flathead screwdriver. Lay the system face down, and use the screwdriver to release the latches that hold the back cover in place. Once both latches have been released, you can pull the back cover off. Learn more about opening up a GC2 system.
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How Do I Add a Cellular Module to a Lyric Controller?
The Lyric features an expansion slot on its side where a cellular module can be added. Within advanced settings, there is an option for installing a cellular communicator. Put the Lyric into this mode, and then insert the module into the slot. Keep reading to learn more about this Lyric add-on.
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How Do I Install a Honeywell 951WG in a Door?
Installing a Honeywell 951WG involves drilling holes into both the door and its frame. The sensor and its magnet will be inserted into these holes for a discreet installation. You will typically splice a 2-conductor cable to the fixed wires from the 951WG.. Learn to install a 951WG contact.
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How Do I Replace a Keyfob on a 2GIG GC3?
To replace a keyfob on a 2GIG GC3 you must access keyfob programming, locate the old keyfob and change its serial number setting to reflect the new keyfob. You will need to know the installer code for the system to do this. Continue reading to learn how to replace a keyfob on the 2GIG GC3.
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