The Honeywell LTEIV-TC2 is a dual-path communicator kit for Resideo VISTA Alarm Systems. This kit includes a Honeywell LTE-IV Dual-Path Communicator and the necessary PROM Chip upgrades for VISTA 15P Systems and for VISTA 20P Systems. This is perfect for a VISTA System pre-version 9.12.
In order to access Total Connect 2.0, a VISTA 15P or 20P System must have a compatible AlarmNet Communicator and be running firmware version 9.12 or higher. You can determine the current firmware version by checking the black PROM Chip on the panel's main board. If the number is lower than 9.12, you must replace the old PROM Chip with a new one. Please note that if the existing PROM Chip is less than 2.0, then you will need to replace the panel entirely. VISTA 15P and 20P systems running less than 2.0 cannot receive PROM Chip upgrades.
If your 15P or 20P System already has a high enough PROM chip, then you should purchase the standalone communicator linked above. Additionally, if you have a VISTA 21iP System, then it will need to be running at least PROM Chip 3.13 to support Total Connect 2.0. If you need to upgrade the PROM Chip for a VISTA 21iP System, please purchase this PROM Chip upgrade instead. You will also need to purchase the Honeywell LTE-IV individually. Any version of the 21iP can receive a PROM Chip upgrade.
This kit includes a PROM Chip upgrade that will allow a 15P or 20P System to work with Total Connect 2.0. Make sure to power down your system before attempting to replace the PROM Chip. This requires unplugging the system transformer and disconnecting its backup battery. We recommend using the metal end of a binder clip to gently pry the old PROM Chip off the board. You can then press the new PROM Chip carefully into its place.
However, the main component of this kit is the Honeywell LTE-IV AlarmNet Dual-Path Communicator. This will allow the system to communicate across IP and the Verizon LTE Network to connect with the AlarmNet Servers. In the event that one communication path goes down, the system will still be able to communicate across the other path. This will ensure that the system provides ultra-reliable and dependable monitoring service that you can count on every single time.
By accessing the AlarmNet360 Servers and Total Connect 2.0, you will be able to control your VISTA System remotely. This is done using the Total Connect 2.0 service. There is a Total Connect 2.0 Mobile App available for Android and iOS device. This app can be downloaded for free, and it offers fantastic functionality. Through the app, you can arm and disarm your system, check current system status, control Z-Wave devices (Z-Wave controller needed), view programmed security cameras and more. Please note that you will need an appropriate alarm monitoring plan to use Total Connect 2.0.