Home Security Systems Frequently Asked Questions

Can I Cancel My Alarm Grid Security Contract?
As an alarm monitoring company, Alarm Grid does not have any contracts. Customers can cancel their service at any time without penalty. Learn more about Alarm Grid.
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How Does a Monitored Alarm System Work?
Any monitored system is able to send out signals that alert others to system events. This is usually done through a cellular or IP connection. Learn more about alarm systems.
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Can I Arm/Disarm a Qolsys IQ Panel 2 From My Phone?
By using the Alarm.com interactive service, it is possible to arm and disarm a Qolsys IQ Panel 2 from an iOS or Android device. Learn more about Alarm.com and its benefits.
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Do I Need a Phone Line for a Home Security System?
Thanks to IP and cellular connectivity, a user does not need a phone line for a home security system. Learn about the communication paths used with alarm systems.
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What is Cellular Alarm Monitoring?
Arguably the best way for an alarm system to communicate is across a cellular network. This requires a cellular plan from a monitoring company. Learn about cellular monitoring.
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Are Wired or Wireless Alarm Systems More Secure?
When it comes to security systems, wired and wireless panels are equally as secure. A user can feel confident with either type of system. Learn more about alarm systems.
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Can I Monitor My VISTA 20P Remotely w/o Paying Or Using Total Connect?
In order to securely monitor a VISTA 20P System remotely, a user needs access to Total Connect. This requires paying for the service. Learn more about Total Connect 2.0.
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How Do I Reset My 2GIG GC2 Alarm System's Password?
The Master and Installer Codes for a 2GIG GC2 will be reset to default following a factory reset of the panel. Learn how to reset the passwords for your 2GIG GC2 System.
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What is the Total Connect Platform?
Honeywell Systems are able to connect with an interactive service platform called Total Connect. This service is used for various system functions. Learn more about Total Connect.
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How Loud is the Interlogix Simon XT Siren?
The siren in the Interlogix Simon XT is rated at a minimum of 85 db. If a user needs a louder siren, they can use a hardwired siren. Learn more about the Simon XT System siren.
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