Home Security Systems Frequently Asked Questions

Can I Monitor My VISTA 20P Remotely w/o Paying Or Using Total Connect?
In order to securely monitor a VISTA 20P System remotely, a user needs access to Total Connect. This requires paying for the service. Learn more about Total Connect 2.0.
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How Do I Reset My 2GIG GC2 Alarm System's Password?
The Master and Installer Codes for a 2GIG GC2 will be reset to default following a factory reset of the panel. Learn how to reset the passwords for your 2GIG GC2 System.
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What is the Total Connect Platform?
Honeywell Systems are able to connect with an interactive service platform called Total Connect. This service is used for various system functions. Learn more about Total Connect.
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How Loud is the Interlogix Simon XT Siren?
The siren in the Interlogix Simon XT is rated at a minimum of 85 db. If a user needs a louder siren, they can use a hardwired siren. Learn more about the Simon XT System siren.
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Can a Qolsys IQ Panel 2 be Self-Monitored?
It is possible to use self-monitoring with the Qolsys IQ Panel 2. The user will get alerts about their system from Alarm.com. Learn more about self-monitoring and the IQ Panel 2.
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How Do I Find the Firmware Version on My 2GIG GC2 Panel?
The firmware version for a 2GIG Go!Control System is shown in the toolbox menu. The Master Code is needed to access this menu. Learn how to find the firmware version on a GC2.
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How Do I Pair an IQ Remote with the Qolsys IQ Panel 2?
An IQ Remote pairs with the Qolsys IQ Panel 2 by connecting both the system and the keypad to the same WIFI network. Learn how to pair the IQ Remote with the IQ Panel 2.
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Can a Tuxedo Touch Text My Phone Messages?
The Honeywell Tuxedo Touch can be set up to send email notifications. This can be used to send SMS text messages to a phone. Learn to set up the Tuxedo Touch for text alerts.
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How Do I Add a Hardwire Zone to a DSC Impassa?
Hardwired sensors can be added to a DSC Impassa System using an RE508X Universal Wired to Wireless Converter. Learn how to use an RE508X with a DSC Impassa Control Panel.
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How Do I Disable Chimes on a Qolsys IQ Panel 2?
It is possible to disable chimes for the IQ Panel 2 System. This option is found within the Sound Settings Menu. Find out how to disable chimes on the IQ Panel 2.
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