Home Security Systems Frequently Asked Questions

Should I Arm My System with My Installer Code?
Arming your system with the installer code is never a good idea. An intruder will be able to use that code to disarm the system. Learn more about system codes and how they work.
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Can I Get an Alarm System w/ Bad Credit?
If you purchase an alarm system outright, then there will be no need for a credit check. But people with poor credit may be denied financing. Learn more about our financing plans.
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How Loud is the Interlogix Simon XTi or XTi-5 Siren?
The sirens inside of the Simon XTi and XTi-5 Systems are both rated at 85 dB. If a user needs a louder siren, a wired siren can be used. Learn about the XTi and XTi-5 Sirens.
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What Does a Burglar Alarm Do?
A burglar alarm is one of the three main types of alarms that can occur on a system. It means that there is some type of intrusion. Learn more about burglar alarms.
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What Exactly is a Duress Code and a Verbal Duress Code?
When a user enters in a duress code or provides a verbal duress password, the central station operator will know to send immediate dispatch. Learn more about duress codes.
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What Does a Home Security System Do?
Some functions of a home security system include sending alerts to an end user or to a central station and serving as a hub for smart home devices. Learn more about alarm systems.
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How Do I Change the Battery in My DSC Impassa?
To change the battery in a DSC Impassa, the inside of the panel must be accessed. A screwdriver is needed to release the battery tab. Learn how to change the DSC Impassa battery.
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Can I Make a DSC Impassa a Secondary Z-Wave Controller?
A DSC Impassa cannot be used as a secondary controller. This is because all Z-Wave smart home control for the system must done through Alarm.com. Learn more about the DSC Impassa.
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Does A 2GIG GC3 Require An Internet Connection?
The 2GIG GC3 does not require an internet connection. Instead, in order to monitor it, a cellular module is required. Find out how the 2GIG GC3 communicates with central station.
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How Do I Setup Multi-System Account Access in Alarm.com?
Via a compatible web browser, log into the account with login credentials you want to use. Perform the steps to "Add System", and submit. Learn to set up Multi-System access.
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