Honeywell LYNX Touch Frequently Asked Questions

What Is the Total Connect Remote Service?
The Total Connect Remote Service is what gives the Total Connect Mobile App the ability to control a Honeywell System. If this service is lost, the Total Connect App will still be on the user's phone. However, it won't actually be able to do anything. Learn more about the TC Remote Service.
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Honeywell 3GL vs 4GL GSM Modules
The Honeywell 3GL and 4GL communicators are actually the exact same device. The communicator was originally released with the 4GL name. However, this was confusing to people, as the device is only a 3G communicator. Honeywell then changed the name to 3GL. Learn more about this communicator.
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Can a Honeywell LYNX Touch Security System Send Alerts to My Phone When an Alarm is Triggered?
A user is able to receive alerts from their LYNX Touch Security System when an alarm event occurs. This is done through the Total Connect interactive service. The user can choose receive a text message from Total Connect whenever a system experiences an event. Learn more about Total Connect.
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What Is Total Connect?
The interactive service platform used with Honeywell Control Panels is called Total Connect. This service can be accessed from any web browser or through the Total Connect mobile app. This service allows users control of both their panel and home automation devices. Learn more about Total Connect.
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How Do I Turn off (Power Down) My Home Alarm System?
Most alarm systems can be turned off by following similar steps. The process involves disconnecting the backup battery and then unplugging the transformer from the wall. The shut down can be confirmed by checking the panel's touchscreen or keypad. Learn more about shutting down your alarm system.
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How Do I Turn Off My Honeywell Alarm System's Chime?
Turning of the chime on a Honeywell Alarm System is very easy. However, the process will vary slightly depending upon what type of Honeywell Panel is being used. Hardwired Vista Panels follow a different process than wireless Honeywell Systems. Learn more about the chime on a Honeywell system.
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What Is Compatible w/ the Honeywell L5210?
The L5210 is a versatile system that is compatible with many different sensors and communicators. The panel can also used to control Z-Wave devices once a Z-Wave controller has been added. The L5210 is also compatible with the Total Connect service. Learn more about the compatibility of the L5210.
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How Do I Change the Volume on a Honeywell Alarm System?
The process for adjusting the volume on a Honeywell alarm system depends upon what type of Honeywell control panel is being used. A Honeywell touchscreen panel can have its volume adjusted from the settings menu, but a Honeywell Vista cannot. Learn more about adjusting a Honeywell panel's volume.
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Can My Honeywell LYNX Touch Security System Send Me a Text Message When Triggered?
A user is capable of receiving text messages regarding their Honeywell LYNX Touch Security System. These text messages are sent from Total Connect. This is an interactive service that syncs with the user's Honeywell security system. Learn more about receiving text alerts from Total Connect.
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How Do I Program a Motion for Night Stay on my Honeywell L5210, L7000?
Programming a motion for Night Stay will bypass the sensor during a regular Arm Stay. However, the motion will still be active if the system is armed in Night Stay mode. The zone for the motion will need to have an "Interior" Response Type. Learn more about programming a motion for Night Stay.
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