Life Safety Products Frequently Asked Questions

Why is Total Connect 2.0 Showing the Incorrect Life-Safety Alarm for My VISTA-128BPT?
Any VISTA-128BPT running FW Version 11.4 or lower with 2*22 enabled will display the wrong alarm type when a fire alarm is initiated on Partitions 2 - 8. Learn about this issue.
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Why Am I Unable to Bypass Certain Sensors or Zones?
There are certain Zone Types that cannot be bypassed on a system. These include 24-Hour Zones and Temperature Zones. Find out why you cannot bypass certain sensors.
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2GIG SMKT3-345 vs Honeywell 5800COMBO
Two of the most popular life-safety sensors we offer are the 2GIG SMKT3-345 and the Honeywell 5800COMBO. These devices both offer smoke, heat and low-temp freeze detection. But only the 5800COMBO provides detection for potentially deadly carbon monoxide gas. Learn more about these sensors.
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How Do I Connect the FF345 to a Lyric Controller?
A FF345 can be programmed with a Lyric Controller by entering into zone programming on the Lyric and then auto-enrolling the FF345 device with the system.
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Can I connect a wired smoke to my L5200 or L7000?
Using the hardwired zone on the L5200 or L7000
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