Can I Update the Firmware On a Honeywell Lyric Alarm System?

Yes, you can update the firmware on a Honeywell Lyric Alarm System. In order to do this, the panel must have active alarm monitoring services with an alarm monitoring company. It must also be connected with the Honeywell AlarmNet360 servers that host the Total Connect 2.0 service.

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Updating the firmware on a Honeywell Lyric Alarm Control Panel will apply new features, functions and capabilities to the system. This can be very important for users who want to get the most out of their alarm system. Please check this page if you would like to learn more about the latest firmware version available for the Honeywell Lyric Controller. There are two ways that the firmware update can be performed.

The easiest method to update the firmware is for the user to contact their monitoring company and have them push down the firmware update to the panel. However, some alarm companies may charge a fee for this service. Honeywell offers these updates for free, therefore Alarm Grid also performs this service without a fee.

The other option is for the user to manually update the firmware from the panel. This process is very simple, and because the system must be disarmed and ready, with no trouble conditions, it is sometimes best for the customer to choose the time when the update will be applied.

If you would like to manually update the firmware on your Lyric Controller, complete the following steps:

1. Access Installer Tools. Start from the main screen of the Honeywell Lyric Controller. Choose Security > Tools > Installer Code (default is 4112). You are now in the Installer Tools Menu.

2. Request the update. Press the "Update Firmware" button on the screen. The button will grey-out to confirm that it has been selected. Pressing this button will tell the Lyric Controller to request the latest firmware from the Honeywell AlarmNet360 servers. If a new firmware version is available from AlarmNet360, the servers will send the update to the panel. But if no new firmware version is available, then nothing will happen.

The amount of time required for the update will depend on the update file size and the speed that the system communicates. When WIFI is available, the update is usually completed in about 5 minutes. If the panel communicates via cellular only, the update can take up to an hour to complete. The system will reboot as part of the update process. After rebooting, the screen will briefly display "System Standby". Once the display returns to the "Disarmed - Ready to Arm" screen, the update has completed.

3. Confirm the update. To verify that the update has completed successfully, go to Security > Tools > Master Code (default is 1234) > Advanced > System Information. On the top line, the SW. Rev.: information shows the panel's current revision.

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