How Do I Allow Master Code Access to Arming on the IQ5 NS?

To allow the Master Code to access Security and Arming on the IQ5 NS, open the IQ Installer app, navigate to Installation, Security and Arming, find Allow Master Code to Access Security and Arming, then turn the toggle on. This is disabled by default on every single panel shipped.

What This Setting Actually Unlocks

On the IQ5 NS (available in AT&T LTE and Verizon LTE) the entire Security and Arming menu, covering Entry Delay, Exit Delay, Auto Bypass, Secure Arming, Force Arm, Keyfob Disarming, and every other arming behavior toggle, is reserved for the Installer and Dealer codes by default. The Master Code can arm, disarm, and manage users, but it can't open or change anything inside Security and Arming unless this specific toggle is turned on first.

This is a broader grant than most other Master Code permission toggles, since Security and Arming holds dozens of individual settings rather than a single feature. Turning this on means the Master Code holder can adjust delay timers, arming restrictions, and keyfob behavior on their own security system through the IQ Installer app, which is a meaningful amount of installer-level control to hand over.

How to Allow Master Code Access to Security and Arming

1. Open the IQ Installer app. This is the mobile app used to configure the IQ5 NS, since the panel has no display of its own.

2. Connect to the panel. The app communicates with the IQ5 NS over Bluetooth or Wi-Fi to load its configuration menus.

3. Enter the Installer Code when prompted. The default Installer Code is 1111, though your account admin may have changed it to something else, like 2222. Only the Installer or Dealer Code can reach this setting, since it isn't visible to the Master Code by definition.

4. Touch Installation. This opens the Installation menu, which lists Devices, Installer Settings, System Logs, Sirens and Alarms, Security and Arming, and Camera Settings.

5. Touch Security and Arming. This opens the full list of arming behavior settings, with Allow Master Code to Access Security and Arming near the top of the list.

IQ5 NS Security and Arming option in the Installation menu

6. Find Allow Master Code to Access Security and Arming. This setting is disabled by default, meaning the Master Code currently can't open this menu at all.

7. Turn on the toggle. Once enabled, the Master Code can open Security and Arming in the app and adjust any setting inside it.

A Compliance Note for Commercial Installations

The manual specifically flags this setting for UL and cUL installations: it must be disabled for standard UL or cUL certified systems, but should be enabled for UL Commercial Burglary installations specifically. If your system is professionally monitored under a UL or cUL listing, check with your monitoring provider or installer before changing this setting, since it can affect whether your installation still meets its certification requirements.

Similar Permission Toggles Nearby

This is one of several "Allow Master Code to Access" toggles scattered across different menus. Allow Master Code to Access Bluetooth Radio lives right next to this one, also under Security and Arming. Allow Master Code to Access Security Sensors lives under Installer Settings instead, and Allow Master Code to Access Siren and Alarms lives under its own Sirens and Alarms menu. Each toggle is independent, so enabling this one doesn't grant access to any of those other categories.

If the Master Code Still Can't Access This Menu

If the Master Code still can't open Security and Arming after enabling this toggle, confirm the change was actually saved in the app before backing out of the menu, since some toggles need a moment to register. Also confirm you're testing with the true Master Code and not a User or Guest code, since those tiers remain restricted to arming and disarming regardless of this setting. If you're on a UL or cUL certified system and the setting won't stay enabled, that may be intentional, since some certified configurations lock this option to Disabled at the panel level.

Why This Is a Bigger Grant Than It First Appears

Since Security and Arming holds so many individual toggles, it's worth thinking through the full scope before turning this on rather than assuming it's a small convenience change. Once enabled, the Master Code holder could change Entry Delay or Exit Delay timers through the IQ Installer app, which affects how much time anyone in the household has to disarm before an alarm triggers. They could also turn on Force Arm, which lets the system arm even with sensors open, or disable Secure Arming, which normally requires a code to arm at all. None of these are dangerous settings in isolation, but stacked together they represent real changes to how your system protects your home, so it's worth reviewing what's actually inside Security and Arming with whoever will hold this access before enabling it.

Enabling Master Code access to Security and Arming on the IQ5 NS gives homeowners direct control over arming behavior settings without needing an installer on the IQ5 NS. For help with Master Code permissions or other installer-level settings or other configurations on your IQ5 NS, contact the Alarm Grid support team. We are here Monday through Friday from 9:00 AM to 8:00 PM Eastern Time. Email us at support@alarmgrid.com, call us at 888-818-7728, or visit our website and chat with a live support agent.