How Do I Assign a Prox Tag to a User on the IQ Panel 5?

To assign a Prox Tag on the IQ Panel 5, go to User Management and touch Add Prox Tag, then swipe the tag across the reader on a secondary keypad. Once the panel finds it, touch OK, then assign the tag to an existing user code or create a brand new one and touch Add to save the assignment.

What a Prox Tag Does

The IQ Panel 5 (available in AT&T LTE and Verizon LTE) supports Proximity Tags, small key fob or card style tags that let someone disarm the system by holding the tag near a reader instead of typing a code on the touchscreen. Prox Tags require a secondary keypad with a built-in Prox reader, such as the IQ Keypad Prox-PG, since the panel itself doesn't have a reader built in.

Prox Tags are tied to user codes rather than existing as their own independent credential. This means a tag inherits the access level and partition permissions of whatever user code it's assigned to, so a tag assigned to a Guest code only arms and disarms, while one assigned to a Master code carries all the access that code has. It's a convenient option for household members, employees, or anyone who finds tapping a tag easier than remembering and entering a code on the security system.

How to Assign a Prox Tag to a User

1. Swipe down from the top of the screen, touch Settings, then Advanced Settings, and enter your code. The default Installer Code is 1111 and the default Master Code is 1234, though your account admin may have changed either.

2. Touch User Management, then touch Add Prox Tag. The system begins scanning for a tag as soon as this option is selected.

IQ Panel 5 Add Prox Tag screen in User Management

3. Swipe the Prox Tag across the reader on the secondary keypad. Once the panel detects the tag, touch OK to confirm it's been found.

4. Assign the tag to an existing user code, or create a new one. Select the user this tag belongs to from the list, or create a brand new user code specifically for this tag, then touch Add to save the assignment.

IQ Panel 5 Assign Prox Tag screen for linking a tag to a user code

Managing Prox Tags After They're Assigned

A Prox Tag can be reassigned to a different user code later, or removed entirely, from the same User Management menu it was added through. If a tag is lost, removing its assignment from User Management immediately revokes its ability to disarm the system, without needing to touch any other user codes. Since a tag is tied to the access level of whatever code it's linked to, changing that user's permissions, such as restricting them to a single partition, automatically applies the same restriction to their Prox Tag without any separate configuration.

If a Prox Tag Isn't Being Detected

If the panel doesn't detect a tag during the Add Prox Tag process, confirm the secondary keypad is properly paired and powered, since the panel relies entirely on that accessory's reader to scan the tag. Try holding the tag flat against the reader and slightly closer than usual, since some tags need to be nearly touching the reader surface to register. If a previously working tag stops disarming the system, check that its assigned user code hasn't been deleted or disabled, since removing the underlying user code effectively disables every tag tied to it as well.

Why Prox Tags Are Worth Considering

Prox Tags are especially useful for households or businesses where remembering a numeric code isn't practical for everyone, such as young children, elderly family members, or employees who move through an entry point frequently throughout the day carrying groceries, tools, or equipment. A tag on a keychain or lanyard removes the friction of stopping to type a code every time, while still tying that access back to a specific, named user for accountability. Because each tag is linked to its own user code rather than sharing a single generic credential, you can still tell exactly who disarmed the system and when, the same way you would with a typed code, just without anyone needing to remember or enter one.

Assigning Prox Tags to user codes on the IQ Panel 5 gives your household a fast, code-free way to disarm the system on the IQ Panel 5. For help with Prox Tags or other user code configurations or other configurations on your IQ Panel 5, contact the Alarm Grid support team. We are here Monday through Friday from 9:00 AM to 8:00 PM Eastern Time. Email us at support@alarmgrid.com, call us at 888-818-7728, or visit our website and chat with a live support agent.