How Do I Enable Arming Alerts on the IQ Panel 5 System?

To enable Arming Alerts on the IQ Panel 5, log in to your Alarm.com account, go to Notifications, and create a new notification for Armed or Disarmed events. Choose email, text, or push delivery, and Alarm.com sends an alert every time the system's arming state changes on your account.

What Arming Alerts Do

The IQ Panel 5 (available in AT&T LTE and Verizon LTE) reports every arm and disarm event to Alarm.com in real time. Arming Alerts use that event stream to notify you by email, text, or app push whenever the system is armed or disarmed, so you know when your security system changes state even if you aren't standing at the panel.

This is an Alarm.com account setting rather than a panel setting, so it's configured through the Alarm.com website or mobile app instead of the panel's Settings menu. You can create separate alerts for Armed and Disarmed events, and each alert can include the name of the user code that was used, which is useful for tracking when family members or guests arm and disarm the system.

How to Enable Arming Alerts

1. Log in to your Alarm.com customer website or mobile app. Arming Alerts are managed through your Alarm.com account, not directly on the IQ Panel 5.

2. Go to Notifications. This section lists all available alert types, including arming, sensor, and system health notifications.

3. Create a new notification for Armed or Disarmed events. Select the event type you want to be notified about, then choose which users or user codes should trigger the alert.

4. Choose your delivery method and save. Pick email, text, push notification, or a combination, then save the notification. You can add multiple recipients if other household members also want to receive arming alerts.

Other Alerts to Consider

While you're in the Notifications section, consider setting up related alerts such as low battery warnings, sensor trouble conditions, or home automation triggers tied to arming and disarming, like turning off lights when the system arms. A monitoring plan that includes Alarm.com service is required to receive these notifications, since they route through the Alarm.com platform rather than the panel itself.

Enabling Arming Alerts on the IQ Panel 5 keeps you informed the moment your system is armed or disarmed, wherever you are on the IQ Panel 5. For help with Arming Alerts or other notification settings or other configurations on your IQ Panel 5, contact the Alarm Grid support team. We are here Monday through Friday from 9:00 AM to 8:00 PM Eastern Time. Email us at support@alarmgrid.com, call us at 888-818-7728, or visit our website and chat with a live support agent.