How do I get into programming mode on my VISTA-21iP?

In order to get into programming on your VISTA-21iP you need to enter your installer code followed by 800. The default installer code is 4112 so on a new panel you would enter: 4112 + 800. If you are not sure of your installer code, you can try the default listed above or use the back door method. **

Reboot the panel > Within 50 seconds of rebooting press and hold the * and # keys simultaneously

The back door method allows you to get into programming without the installer code. Simply do a hard reboot on the panel by removing a battery connection and pulling the AC transformer from your receptacle. You may need a screwdriver to remove the screw holding the transformer into your wall plate. Do not remove the power connections from the panel since it is live and can damage the panel if shorted. After you have removed battery and power the keypad(s) should be dead. Now reboot by applying battery followed by AC power. During the reboot cycle press and hold the * (star) and # (pound) keys simultaneously for 3 full seconds.

If you successfully get into programming you would see "installer code 20" if you have an alphanumeric keypad or "20" if you have a fixed english keypad. The alpha keypad will allow you to enter sub-menus such as *56 zone programming and *29 communicator programming while the fixed english is limited to viewing only the basic programming selections. See the VISTA-21iP programming guide for other programming fields. First reset the installer code by pressing *20 followed by the 4 digit user code. You will hear a beep if it takes. If not try another code as it may already be in use. You can reset other user codes after you have the installer code.

**Please note: The back door method only allows you back into programming if the last installer exited using the *98 or *99 exit commands. It is possible for installers to exit using *98 after changing programming field *88 which locks you out of keypad programming completely.**

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