Honeywell VISTA-21iP Frequently Asked Questions

How Do I Connect My VISTA 21iP to Alexa?
A Honeywell VISTA 21iP can be operated with an Amazon Alexa device through Total Connect 2.0. The TC2 Alexa Skill must be enabled. Learn how to connect a VISTA 21iP with Alexa.
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What Is the Best Keypad for a VISTA-15P, 20P, 21iP?
If a user needs to choose a single keypad for their VISTA System, their best option is usually the Honeywell 6160RF. Find out why the 6160RF is the best keypad for a VISTA System.
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How Can I Tell if My System is Wired or Wireless?
There are a few distinctions between wired and wireless alarm systems. Wired panels usually have a metal case and an external keypad. Find out if your system is wired or wireless.
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What Exactly is a Duress Code and a Verbal Duress Code?
When a user enters in a duress code or provides a verbal duress password, the central station operator will know to send immediate dispatch. Learn more about duress codes.
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How Does a Monitored Alarm System Work?
Any monitored system is able to send out signals that alert others to system events. This is usually done through a cellular or IP connection. Learn more about alarm systems.
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Do I Need a Phone Line for a Home Security System?
Thanks to IP and cellular connectivity, a user does not need a phone line for a home security system. Learn about the communication paths used with alarm systems.
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What is the Total Connect Platform?
Honeywell Systems are able to connect with an interactive service platform called Total Connect. This service is used for various system functions. Learn more about Total Connect.
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How Do I Turn the Chime Off On My Alarm System?
The process for turning off the chime differs between various alarm systems. Most systems have a volume setting for this purpose. Find out how to turn off your system's chime.
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Is Z-Wave Compatible with ADT?
Z-Wave can be used with any system as long as it has a Z-Wave controller and the user has a monitoring plan that includes Z-Wave control. Learn more about Z-Wave home automation.
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How Does Home Security Work?
The main principle of home security is having a panel that sends outbound signals to alert others when a security sensor is activated. Learn more about home security.
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