Honeywell VISTA-21iP Frequently Asked Questions

Do I Need a Phone Line for a Home Security System?
Thanks to IP and cellular connectivity, a user does not need a phone line for a home security system. Learn about the communication paths used with alarm systems.
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What is the Total Connect Platform?
Honeywell Systems are able to connect with an interactive service platform called Total Connect. This service is used for various system functions. Learn more about Total Connect.
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How Do I Turn the Chime Off On My Alarm System?
The process for turning off the chime differs between various alarm systems. Most systems have a volume setting for this purpose. Find out how to turn off your system's chime.
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Is Z-Wave Compatible with ADT?
Z-Wave can be used with any system as long as it has a Z-Wave controller and the user has a monitoring plan that includes Z-Wave control. Learn more about Z-Wave home automation.
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How Does Home Security Work?
The main principle of home security is having a panel that sends outbound signals to alert others when a security sensor is activated. Learn more about home security.
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How Do Cellular Home Security Systems Work?
Cellular service is arguably the best way for a security system to send outbound communication signals. Find out more about cellular security systems and how they work.
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How Old is the Honeywell Company?
Honeywell was founded in 1906 as the Honeywell Heating Specialty Company. This makes it 112 years old as of 2018. Find out more about the exciting History of Honeywell.
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How Do I Arm My Alarm System?
The process for arming an alarm system differs between wireless and hardwired systems. Both system types follow a simple process. Learn how to arm your alarm system.
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Why Am I receiving a "Duplicate User Code" Error in TC2?
You will receive a "Duplicate User Code" error if trying to enable partitions on a system with the same 4-digit code assigned to more than one user. Learn to deal with this error.
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How Do I Setup Partitioning On My Total Connect Account?
Existing Total Connect accounts will be prompted to "Enable Partitions". Choose "Configure Now" and follow the prompts. Learn to set up partitioning in Total Connect 2.0.
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