Honeywell VISTA-21iP Frequently Asked Questions

What is a Telco Fault?
When a Honeywell Panel is experiencing problems with its telephone communication, a telco fault message might be displayed. The message can be displayed on any Honeywell Panel that uses POTS communication. Fortunately, there are ways to clear this error. Learn more about telco fault errors.
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Honeywell Lynx Touch L7000 VS Honeywell Vista 21iP
The L7000 and the Vista 21iP are both alarm systems from Honeywell. The L7000 is a wireless all-in-one system, while the Vista 21iP is a more traditional hardwired system. This makes the two systems very different in how they operate. Learn more about these two Honeywell Control Panels.
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Honeywell LYNX Touch & LYNX Plus vs. VISTA systems
Check out our breakdown of the differences between the LYNX Touch and Plus wireless alarm panels vs. VISTA wired security systems
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Can I Change the Time on My VISTA-P System w/o Using the Master Code?
You can use your Master Code or the Installer Code to change the date and time on a Honeywell VISTA P-Series System. By using one of these codes plus the [#63] command, you can change the date and time on your Honeywell VISTA. Learn more about adjusting your VISTA panel's date and time.
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What Is the Best DIY Business or Home Security System?
There are many great DIY security panel for businesses and homes. The best one depends upon the needs of the user. Many users find the Qolsys IQ Panel 2 to be a great DIY system. However, a VISTA Panel might work better if multiple partitions are needed. Learn more about choosing a security panel.
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Can I Use a 21iP to Activate a Lock?
The VISTA-21iP can control Z-Wave locks with the addition of a Z-Wave controller. Compatible modules include the Honeywell Tuxedo Touch and the Honeywell VAM. Z-Wave locks can be operated through the Z-Wave controller or through Total Connect. Learn more about using Z-Wave locks with a VISTA-21iP.
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What Is Total Connect?
The interactive service platform used with Honeywell Control Panels is called Total Connect. This service can be accessed from any web browser or through the Total Connect mobile app. This service allows users control of both their panel and home automation devices. Learn more about Total Connect.
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How Do I Turn off (Power Down) My Home Alarm System?
Most alarm systems can be turned off by following similar steps. The process involves disconnecting the backup battery and then unplugging the transformer from the wall. The shut down can be confirmed by checking the panel's touchscreen or keypad. Learn more about shutting down your alarm system.
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How Much Do You Save On Homeowner's Insurance With an Alarm System?
By owning an alarm system, a user can expect to save roughly 5% to 20% on their homeowner's insurance. This amount varies between different insurance companies and location. It is also dependent upon the type of protection that the homeowner receives. Learn more about insurance discounts.
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How Do I Turn Off My Honeywell Alarm System's Chime?
Turning of the chime on a Honeywell Alarm System is very easy. However, the process will vary slightly depending upon what type of Honeywell Panel is being used. Hardwired Vista Panels follow a different process than wireless Honeywell Systems. Learn more about the chime on a Honeywell system.
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