Honeywell VISTA-21iP Frequently Asked Questions

Can I Use a 21iP to Activate a Lock?
The VISTA-21iP can control Z-Wave locks with the addition of a Z-Wave controller. Compatible modules include the Honeywell Tuxedo Touch and the Honeywell VAM. Z-Wave locks can be operated through the Z-Wave controller or through Total Connect. Learn more about using Z-Wave locks with a VISTA-21iP.
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What Is Total Connect?
The interactive service platform used with Honeywell Control Panels is called Total Connect. This service can be accessed from any web browser or through the Total Connect mobile app. This service allows users control of both their panel and home automation devices. Learn more about Total Connect.
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How Much Do You Save On Homeowner's Insurance With an Alarm System?
By owning an alarm system, a user can expect to save roughly 5% to 20% on their homeowner's insurance. This amount varies between different insurance companies and location. It is also dependent upon the type of protection that the homeowner receives. Learn more about insurance discounts.
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How Do I Turn off (Power Down) My Home Alarm System?
Most alarm systems can be turned off by following similar steps. The process involves disconnecting the backup battery and then unplugging the transformer from the wall. The shut down can be confirmed by checking the panel's touchscreen or keypad. Learn more about shutting down your alarm system.
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How Do I Turn Off My Honeywell Alarm System's Chime?
Turning of the chime on a Honeywell Alarm System is very easy. However, the process will vary slightly depending upon what type of Honeywell Panel is being used. Hardwired Vista Panels follow a different process than wireless Honeywell Systems. Learn more about the chime on a Honeywell system.
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How Do I Change the Volume on a Honeywell Alarm System?
The process for adjusting the volume on a Honeywell alarm system depends upon what type of Honeywell control panel is being used. A Honeywell touchscreen panel can have its volume adjusted from the settings menu, but a Honeywell Vista cannot. Learn more about adjusting a Honeywell panel's volume.
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How Do I Disarm My Alarm System?
In order to disarm an alarm system, it is necessary to know the Master Code or a valid user code for the security system. The exact process for disarming an alarm system varies between different types of security panels. Learn how to disarm your alarm system by following this helpful guide.
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How Do I Turn Off My Honeywell Alarm System?
There is no true off button on a Honeywell alarm system. To power down your panel, you must disconnect both its backup battery and its plug-in transformer. Then check the panel's keypad or its display screen to make sure that it is off. Learn more about shutting down a Honeywell alarm system.
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How Do I Change My Alarm System's Code?
The process for changing a code on an alarm system varies depending on the type of panel that is being used. You will need to know the Master Code for the system in order to do this. It is possible to change the Master Code and any user code. Learn more about changing codes on a security system.
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How Do I Know if My 4219's DIP Switches Are Turned "On"?
A Honeywell 4219 is used to add eight additional hardwired zones to a Vista panel. Certain DIP switch combinations will assign the hardwired terminals on the 4219 to different zones on the panel. A DIP switch that is facing up is in the "on" position. Learn more about the 4219 zone expander.
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