Honeywell VISTA-250BPT Frequently Asked Questions

Do I Need a Phone Line for a Home Security System?
Thanks to IP and cellular connectivity, a user does not need a phone line for a home security system. Learn about the communication paths used with alarm systems.
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What is the Total Connect Platform?
Honeywell Systems are able to connect with an interactive service platform called Total Connect. This service is used for various system functions. Learn more about Total Connect.
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Do Home Security Systems Work when the Power Goes Out?
A security system will remain powered when the electricity goes out by using its backup battery. And cellular service will keep it monitored. Learn more about alarm systems.
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How Old is the Honeywell Company?
Honeywell was founded in 1906 as the Honeywell Heating Specialty Company. This makes it 112 years old as of 2018. Find out more about the exciting History of Honeywell.
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Why Am I receiving a "Duplicate User Code" Error in TC2?
You will receive a "Duplicate User Code" error if trying to enable partitions on a system with the same 4-digit code assigned to more than one user. Learn to deal with this error.
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How Do I Setup Partitioning On My Total Connect Account?
Existing Total Connect accounts will be prompted to "Enable Partitions". Choose "Configure Now" and follow the prompts. Learn to set up partitioning in Total Connect 2.0.
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How Do I Bypass a Zone Through Total Connect?
Users can bypass zones when arming their system through Total Connect. This can be done from the sensors menu on the main screen. Learn how to bypass zones through Total Connect.
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How do I add/remove text/email alerts in Total Connect?
Log into Total Connect 2.0 from a computer browser or the app. Go to Notifications > List. Enable or disable events as desired. Learn to control text/email alerts in Total Connect!
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What Is the Best DIY Business or Home Security System?
There are many great DIY security panel for businesses and homes. The best one depends upon the needs of the user. Many users find the Qolsys IQ Panel 2 to be a great DIY system. However, a VISTA Panel might work better if multiple partitions are needed. Learn more about choosing a security panel.
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What Panels Does a GSMX4G Radio Work With?
A GSMX4G cellular communicator is designed for use with Honeywell VISTA panels, as well as the LYNX Plus L3000 system. The GSMX4G will provide the system with a 4G cellular connection using the AT&T cellular service, and it is fully compatible with the Total Connect 2.0 service provided by AlarmNet.
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