What Is IQ Installer and What Can It Do on the IQ5 NS System?

The IQ Installer app is how you program the IQ5 NS, which has no screen. It runs on an iOS or Android phone and connects over WIFI. To connect, scan the QR label, press the power button twice, and enter the Installer Code. Search the app stores for IQ Installer Interface to find it.

What the IQ Installer App Is

The IQ5 NS (available in AT&T LTE and Verizon LTE) has no built-in display, so the IQ Installer Interface app is how you program it. The manual describes the app as local system installer programming over WIFI, taking the place of the built-in display found on the IQ Panel 5 and IQ5 Hub. It is available for iOS and Android, and the IQ5 NS manual calls for version 1.2 or newer.

Without the app, there is no way to set up the panel, since it has no screen of its own. Every task from enrolling sensors to setting user codes happens through the app, which is why connecting it is the first job on a new security system.

How to Connect the App to the IQ5 NS

1. Install the IQ Installer Interface app. Download it from the Apple App Store or Google Play by searching for the phrase IQ Installer Interface.

2. Open the app and tap Start. This begins the connection process.

3. Tap Scan QR Code and scan the QR label. The label is on the back of the panel or on the side of the box. Tap Continue.

IQ5 NS QR code location for connecting the IQ Installer app

4. Press the power button twice within 3 seconds. This opens a pairing window for the IQ Installer Interface.

IQ5 NS power button pressed twice within 3 seconds

5. Check that the Status LED is solid blue. Solid blue means the panel is in IQ Installer pairing mode. Tap Next in the app.

6. Enter the Installer Code or Dealer Code. The default Installer Code is 1111 and the default Dealer Code is 2222.

7. Change the default code when prompted. The app asks you to set a new code. Choose one and keep it somewhere safe.

What the App Can Do

The Configuration menu is the main hub of the app. It includes User Management, Installation, About, Dealer Branding, Reboot, Power Down, WIFI, Date and Time, Sound, Upgrade Software, and Partitions. User Management holds up to 242 user codes, and only the Dealer, Installer, and Master codes can create or edit them. Upgrade Software installs new software using WIFI or the panel's access point.

IQ5 NS Configuration menu in the IQ Installer app

The Dashboard shows the panel's status and includes the wand icon that launches the Setup Wizard. The app also enrolls sensors. Choose Auto Learn Sensor, press Start Autolearn, and open or tamper a sensor to enroll it, or hold the enroll button on a PowerG device until its yellow LED flashes. The app then displays the sensor's code, and you set its partition, type, group, name, chime type, and voice prompts before saving.

It also pairs IQ Remote secondary displays, up to three, over your WIFI network or the panel's access point.

Why the Pairing Window Matters

Pressing the power button twice within 3 seconds opens a pairing window for the IQ Installer Interface, and the Status LED turns solid blue while the system is in pairing mode. If you miss the window, press the power button twice again. The button works this way when the system is disarmed.

What You Need

You need an iOS or Android phone with the app installed, the Installer Code or Dealer Code, and the system powered on. Keep the phone within WIFI range during programming.

Check the App Version

The IQ5 NS manual calls for IQ Installer Interface version 1.2 or newer. If the app does not behave as described, check that it is up to date in the Apple App Store or Google Play before you try again. Using a current version also helps the app recognize the newest panel software and features, so keep it updated between installs.

If the App Does Not Connect

If the Status LED is not solid blue, press the power button twice within 3 seconds again and retry the connection. If the app still cannot connect, hold the power button for 30 seconds to restart the system, then repeat the steps. Contact Alarm Grid support if the problem continues.

The IQ Installer app is how you program your IQ5 NS, from enrolling sensors to setting user codes on the IQ5 NS. For help with the IQ Installer app or other programming options or other configurations on your IQ5 NS, contact the Alarm Grid support team. We are here Monday through Friday from 9:00 AM to 8:00 PM Eastern Time. Email us at support@alarmgrid.com, call us at 888-818-7728, or visit our website and chat with a live support agent.