2GIG Edge - Firmware Release Notes - 3.1.0.011 Released August, 2021

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Tech Support: 855.244.4832

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Security & Control LLC.


2GIG
®
EDGE
Firmware Version: 1.0.011
Version displayed on Panel: A.3.1.0.011
Releas
e Date: August 23
, 2021
Release Notes


This document details the enhancements for th
e softwar
e releas
e of 2GIG® EDGE Pan
el
and 2GIG
EDGE Remo
te Keypad.
New Feature Additions

IMAGE SENSOR support
is available. Use 2GIG-IMAGE3 image sensor with 2GIG-XCVR3-GC3 transceiver
module to take advantage of Image Sensors on 2GIG EDGE
Panels
. Requires Alarm.com service package
add on for image sensor.
Enhancements and Defect Resolutions
•
Resolved intermittent console LOS.
•
Resolved Remote Keypad connectivity issues (LOS).
•
Intermittent

b
roadband/
r
adio trouble

reported in field has b
een addressed.
•
WiFi

improvements

–

required for panels using

d
ual path, Remote Keypads and
v
ideos on the panel.
•
2GIG EDGE Panel requires

ONVIF
c
ameras

to

use strong

password

in an effort to

keep the
c
ustomer

information

protected

from malicious actors.
•
Various

Remote Keypad

and Panel

bug resolutions.
Update Options:

1.
USB
–

download the update file from
the

Dealer
P
ortal
on www.2gig.com
, onto a good reliable USB drive.
2.
OTA
–

Initiate an OTA (Over-The-Air) update from Alarm.com Partner Portal for the customer
account.
OTA using broadband (panels configured to be dual-path and on home WiFi) are always free of

charge.
Note:

1.
During the update,

do not disrupt AC Power

to the panel or the Remote Keypads.
2.
Panel

update

automatically updates the

Remote Keypads.

Please make sure Remote Keypad(s)
are

powered on (AC Power), connected

and

paired to the 2GIG EDGE panel

on the network.

Remote
Keypads must be displaying the

home screen.
For technical support in t
he USA and Canada:
Phone: 855
-
2GIG
-
TECH (855
-
244
-
4832)
For
Email

/ Hours of Operation
:

visit
www.nortekcontrol.com/technical
-
support/

For technical support outside of the USA and Canada:
Contact your regional distributor
Visit www.nortekcontrol.com or www.
2gig.com for a list of distributors in your region
Copyright © 20
21

Nortek Security & Control LLC