Business Security Systems Frequently Asked Questions

Should I Purchase a 4208U or a 4208SN?
The 4208U and 4208SN are both 8-Zone Polling Loop (V-Plex) Expanders. Both work with the VISTA-128 and VISTA-250 panels. But there are differences. Learn about these expanders.
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Should I Purchase a 4208U or a 4208SN?
The 4208U and 4208SN are both 8-Zone Polling Loop (V-Plex) Expanders. Both work with the VISTA-128 and VISTA-250 panels. But there are differences. Learn about these expanders.
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Why Is My VISTA-128BPT Armed Stay After Arming Away From TC2?
Firmware 10.0 of the VISTA-128BPT had an error that prevented disabling Auto-Stay Arming for Total Connect 2.0. The issue was fixed in Revision 10.4. Learn how to upgrade to 10.4.
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What is Good About No Contract Monitoring?
A major benefit of Alarm Grid monitoring is that it is no-contract. You can leave Alarm Grid at any time without paying cancellation fees. Learn about no-contract monitoring.
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How Do I Deactivate My Alarm System?
You must deactivate your system with your existing alarm company if you want to bring it to a new company. New equipment may be needed. Learn how to deactivate your alarm system.
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How Do I Use Resideo's New LynxTouch-MSD tool to Update my LynxTouch Panel?
Power the panel down. With the current firmware on the SD card, load the card into the tool. Attach it to the panel's edge connector, and power up. Learn to update the LynxTouch.
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How Do I Receive Sensor Notifications From My Lyric Alarm System in Apple HomeKit?
To receive notifications for a sensor in HomeKit, it must be enrolled with the Lyric. Only certain Response Types provide notifications. Learn how to use your Lyric with HomeKit.
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What Does IP Fault Time Setting Do On a Honeywell Lyric Security System?
A good way to know if your Lyric Panel lost its WIFI connection is to use the IP Fault Time Setting. Learn about the IP Fault Time Setting and how it can inform you about IP loss.
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Can I Update the Firmware On a Qolsys IQ Panel 2 Alarm System?
It is very easy to apply new firmware updates to a Qolsys IQ Panel 2. This is used for unlocking new features and functions. Learn how to firmware update the IQ Panel 2.
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How Do I Silence the Exit Delay on a Honeywell Lyric Alarm System?
The Lyric has a silent exit option when Arming Away. Choosing this option will silence the system during the Exit Delay countdown. Learn about the Honeywell Lyric Controller.
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