Business Security Systems Frequently Asked Questions

What is the Total Connect Platform?
Honeywell Systems are able to connect with an interactive service platform called Total Connect. This service is used for various system functions. Learn more about Total Connect.
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How Do I Find the Firmware Version on My 2GIG GC2 Panel?
The firmware version for a 2GIG Go!Control System is shown in the toolbox menu. The Master Code is needed to access this menu. Learn how to find the firmware version on a GC2.
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How Do I Add Additional User Codes to a Qolsys IQ Panel 2?
Adding additional users to a Qolsys IQ Panel 2 will allow additional user codes to be used with the system. Learn more about user management on the Qolsys IQ Panel 2 System.
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What Is Alarm.com?
Many security systems will connect with Alarm.com so that they can be operated remotely. Learn more about the Alarm.com interactive service and its exciting features.
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Is Z-Wave Compatible with ADT?
Z-Wave can be used with any system as long as it has a Z-Wave controller and the user has a monitoring plan that includes Z-Wave control. Learn more about Z-Wave home automation.
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How Do I Turn the Chime Off On My Alarm System?
The process for turning off the chime differs between various alarm systems. Most systems have a volume setting for this purpose. Find out how to turn off your system's chime.
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How Do Cellular Home Security Systems Work?
Cellular service is arguably the best way for a security system to send outbound communication signals. Find out more about cellular security systems and how they work.
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How Do I Arm My Alarm System?
The process for arming an alarm system differs between wireless and hardwired systems. Both system types follow a simple process. Learn how to arm your alarm system.
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How Many Hardwired Zones Are On a Qolsys IQ Panel 2?
The IQ Panel 2 has two inputs for normally closed hardwired devices. Additional hardwired devices can be added using a wired to wireless converter. Learn more about IQ Panel 2.
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How Do I Default a Honeywell SiXMINICT?
By defaulting a Honeywell SiXMINICT, the sensor's memory will be erased so that it can be learned-in with a new Lyric System. Find out how to default a Honeywell SiXMINICT.
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