How Do I Add a Z-Wave Lock to a Resideo PROA7C?

You can add a Z-Wave lock to a Resideo PROA7C or Honeywell Home PROA7 by clearing the lock from the network, putting the system into Z-Wave learn mode, and activating the lock's inclusion option. A PROWIFIZW must be added to the panel first. After pairing, user codes can be sent to the lock.

The Resideo PROA7C and the Honeywell Home PROA7 do not offer Z-Wave functionality by default. These systems will only support Z-Wave if a PROWIFIZW Module is added. This piece of hardware serves as both a WIFI card and as a Z-Wave Plus controller. After you pair a Z-Wave device, such as a Z-Wave lock, with a PROA7C or other ProSeries Alarm Panel, the device can be controlled from the panel and any added PROWLTOUCH or PROWLTOUCHC Touchscreen Keypads. Also, if the system is monitored and set up with Total Connect 2.0 for automation, then you will be able to control included Z-Wave devices from that platform as well. This will also allow you to build smart scenes so that your Z-Wave devices respond automatically based on a set schedule and/or with predetermined system events.

After you add a Z-Wave lock to a PROA7C or other ProSeries Panel, you can set it so that designated user codes are pushed over from the panel to the lock. This will allow you to unlock the lock using system codes, and you can also turn on an optional setting to have the ProSeries System automatically disarm partition 1 when the designated panel code is entered into the Z-Wave lock. Please note that this feature was introduced in ProSeries System Firmware Update Version 3.591.92.0, so you must have that firmware version or higher to use this feature. Also, only System Partition 1 can be set to automatically disarm in this way. You can also use a Duress Code in the same way so that entering the Duress Code into the lock will unlock the lock, disarm partition 1 of the system and simultaneously alert the central station for an emergency response, assuming that the system is monitored with central station service.

For this FAQ, we will assume that a PROWIFIZW has already been installed inside the PROA7C or PROA7 System. Complete the following steps to add a Z-Wave lock to a Resideo PROA7C or Honeywell Home PROA7:

1. Access Z-Wave Management. Begin from the main panel screen. Click the three (3) horizontal bars menu button at the bottom. Choose Devices, then Z-Wave Management. Provide either the Master Code (default 1234, but usually changed) or the Installer Code (default 4112, usually kept at default) to gain entry. You will enter in to the Z-Wave Management Menu.

2. Clear lock from network. Once you are in the Z-Wave Management Menu, you should start by clearing the lock from the network. This will wipe out the lock's residual Z-Wave network data so that it can successfully enroll with a new network. Many Z-Wave locks have data left over from the factory, so clearing first is always a good idea, even if the lock is brand-new. To clear the lock, choose Exclusion Mode on the PROA7C or PROA7, and then activate the inclusion/exclusion function for the lock. Some Z-Wave locks will have a button you can press for this task, while others will require you to input a specific code or enter a specific command sequence. Refer to the manual for your Z-Wave lock if you aren't sure how to activate its inclusion/exclusion function. Doing this will have the lock send a signal to the PROWIFIZW Module inside the panel so that the lock's Z-Wave network data can be cleared. The PROA7C or PROA7 will say that a device has been excluded. Press the black Done button once this happens.

3. Pair the lock. After clearing the lock, you can now pair it with the network. Choose the option for Inclusion Mode. The panel will begin listening for Z-Wave devices to pair with the network. Activate the inclusion/exclusion function on the Z-Wave lock. This is likely the same function that you activated in Step 2 when clearing the lock from the network, though there are some devices that follow separate processes for inclusion vs. exclusion. Again, refer to the manual for the Z-Wave lock if you are unsure of how to do this. You should get a message stating that a device has been included. Please note that if you are working with a Z-Wave Plus or 500-Series Z-Wave lock or newer, then you may be asked to provide the first five (5) digits of the lock's DSK code when pairing. This may be found on the lock itself with a QR Code, or it may be on its product packaging. Once the lock has been included, press the black Done button on the PROA7C to finish.

4. Return home. You can return to the panel's home screen by pressing the picture of the shield in the bottom-right corner of the display screen. To access the Z-Wave devices menu and see the paired lock, click the three (3) horizontal bars menu button at the bottom, then Devices, then All Devices. This screen will show you all Z-Wave devices. To set a device as a favorite, press the star icon to the left of the device name. Once a device has been set as a favorite, you can access it by pressing the three (3) horizontal bars menu button, then choosing favorites.

After you add a Z-Wave lock, you can push user codes to the device so that you can unlock using the same code(s) you use to control your panel. You can also set it so that the system automatically disarms when the code is entered into the lock. If you want to set up this feature, then complete the following steps:

1. Access User Management Menu. Begin from the main screen of the PROA7C or PROA7. Click the three (3) horizontal bars menu button at the bottom of the screen. Choose Settings, then User Management. Enter the Master Code (default 1234, but usually changed) or the Installer Code (default 4112, not usually changed). Please note though that while you can enter this menu using the Installer Code, you will be required to provide the Master Code for verification later in this process. After providing the MC or IC, you will be in the User Management Menu.

2. Push code to panel. Find the user with the code that you want to push to the lock. This user should be a User, Master, or Partition Master for Partition 1. You can also use a code that is a Duress Code for Partition 1, but if you do that, then you will be setting it up so that entering the code into the Z-Wave lock tells the system to alert the central station so that immediate help is sent in a duress situation. After you click on the desired user, scroll down to Z-Wave Lock Control. Click on the down arrow on the right-hand side of that entry field. You can choose from these options:

  • None: The associated code will not be pushed to the lock.
  • Sync User Code to Lock: The associated code will be pushed to the lock. Entering the code in the lock will unlock the lock. The PROA7C System will not be affected.
  • Sync User Code to Lock & Disarm: The associated code will be pushed to the lock. Entering the code in the lock will unlock the lock. A disarm signal will be sent to the PROA7C System, and the system will disarm if it is in an armed state.

After making the selection, you must save the change by clicking the black Save button in the top-right corner. You will be required to provide verification by entering the current system Master Code. A confirmation message will be displayed after the Master Code has been entered.

3. Test the feature. You should now test the feature to make sure it works properly. First, return home by pressing the shield logo in the bottom-right corner of the PROA7C screen. Give the panel a few minutes to push any user code setting changes to the lock. If you have the code set to disarm the system when used at the lock, then you should arm the system at this time. Press the black Arm button on the main screen, choose the desired arming type, and wait for the Exit Delay to expire. Remember to fault and restore an Entry/Exit Zone during the Exit Delay countdown if you chose Arm Away, or else the system will revert to Arm Home as part of the Auto-Stay Arming feature. It would probably be best to exit using the door that has the Z-Wave lock, locking the door once you're outside. When enough time has elapsed so that the panel should be completely armed, enter the code into the Z-Wave lock. If the feature was set up successfully, then the lock should unlock. Also, if the code was set to disarm the system, then the PROA7C or PROA7 System should disarm at this time. It may take a few seconds for the disarm command to reach the panel.

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