How Do I Add a Z-Wave Lock to the IQ5 Hub Security Panel?

To add a Z-Wave lock to the IQ5 Hub, swipe down from the top of the screen, touch Settings, touch Advanced Settings, and enter the Installer Code (1111 by default). Navigate to Installation, Devices, Z-Wave Devices, touch Add Device, touch Include, then put your lock in pairing mode.

Before You Begin

The IQ5 Hub (available in AT&T LTE and Verizon LTE) supports up to 20 Z-Wave door locks. Adding a lock lets you control doors from the touchscreen, an IQ Remote, and remotely through the Alarm.com app. Once your first lock is added, a Locks page appears on the panel for easy access.

Install the lock per the manufacturer's instructions and make sure it is within Z-Wave range of the panel. If the lock was previously paired with another Z-Wave controller, clear it first using Clear Device in the Z-Wave Devices menu. Have the Installer Code (default 1111) ready before starting.

How to Add a Z-Wave Lock

1. Swipe down from the top of the screen. The Settings Tray opens.

IQ5 Hub Settings Tray opened by swiping down from the top of the screen

2. Touch Settings, then touch Advanced Settings. Enter the Installer Code (1111 by default). The Advanced Settings menu opens.

IQ5 Hub Advanced Settings highlighted on the Settings page

3. Touch Installation, then Devices, then Z-Wave Devices. The Z-Wave Devices menu opens.

IQ5 Hub Z-Wave Devices page

4. Touch Add Device, then touch Include. The panel begins scanning for Z-Wave devices in range.

IQ5 Hub Z-Wave Add Device inclusion mode

5. Put the lock in pairing mode. Refer to your lock's manual for the pairing procedure. The panel detects the lock and may prompt you to confirm S2 security keys if supported. Accept the keys that match the lock's requirements.

6. Enter a name for the lock and touch Add. The panel saves the lock. The Locks page now appears on the panel home screen.

IQ5 Hub Z-Wave device name and configuration fields

Controlling the Lock After Enrollment

After enrollment, swipe left from the home screen to reach the Locks page. Touch the key icon next to a lock to toggle it between locked and unlocked. Use Lock All to lock every paired lock at once. Touch the refresh icon to check current status. With an Alarm.com monitoring plan that includes home automation, you can also control locks remotely from the Alarm.com app and set up automations such as locking all doors when the system arms away.

IQ5 Hub Locks page showing lock status and controls

Adding a Z-Wave lock to the IQ5 Hub gives you full control over your door locks from the panel or anywhere through the Alarm.com app on the IQ5 Hub. For help with Z-Wave lock enrollment or other configurations or other configurations on your IQ5 Hub, contact the Alarm Grid support team. We are here Monday through Friday from 9:00 AM to 8:00 PM Eastern Time. Email us at support@alarmgrid.com, call us at 888-818-7728, or visit our website and chat with a live support agent.