IQ5 Hub with Verizon LTE Frequently Asked Questions

How Do I Check Which WIFI Network My IQ5 Hub Is Connected To?
Learn how to check which WIFI network your IQ5 Hub is connected to. Go to Advanced Settings, touch About, and find the SSID listed under Wi-Fi Information.
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How Do I Check Cellular Signal Strength on the IQ5 Hub?
Learn how to check cellular signal strength on the IQ5 Hub. Go to Advanced Settings, touch About, and find the reading under Cellular right now today.
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How Do I Change PowerG Reporting Settings on the IQ5 Hub?
Change the PowerG reporting settings on the IQ5 Hub in Installer Settings. Turn on Light Reporting or Temperature Reporting for your supported PowerG sensors.
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How Do I Turn On the Wellness Page on the IQ5 Hub System?
Turn on the Wellness Page on the IQ5 Hub in Installer Settings. It adds a Wellness page to the home screen and unlocks the Check-in/Check-out feature too.
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How Do I Enable Commercial Device Names on the IQ5 Hub?
Enable Commercial Sensor and Device Names on the IQ5 Hub in Installer Settings. It switches the sensor naming vocabulary from residential to commercial here.
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How Do I Turn On Wellness Support on the IQ5 Hub System?
Turn on Wellness Support on the IQ5 Hub in Installer Settings. It makes an Auxiliary pendant act like a quiet medical alert that signals Alarm.com, no siren.
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How Do I Turn On ULC Power Restoration on My IQ5 Hub System?
Turn on ULC Commercial Power Restoration on the IQ5 Hub in Installer Settings. The panel then ignores sensor activity for 120 seconds after power restores.
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How Do I Change the Cell Signal Timeout on the IQ5 Hub?
Change the Loss of Cell Signal Timeout on the IQ5 Hub under Installation, Installer Settings. It is 30 minutes by default, with a range of 10 to 120 minutes.
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How Do I Change the Supervision Settings on the IQ5 Hub?
Change the supervision settings on the IQ5 Hub under Installation, Installer Settings. Set how long before the panel reports a sensor loss of supervision here.
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How Do I Turn On the SIA Power Restoration on the IQ5 Hub?
Turn on SIA Power Restoration on the IQ5 Hub under Installation, Installer Settings. Enabling it holds sensor activity for 60 seconds after power restores.
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