IQ5 Hub with Verizon LTE Frequently Asked Questions

How Do I Run a WIFI Test on an IQ5 Hub Security System?
On an IQ5 Hub run a WIFI test by opening Settings > Advanced Settings, entering Installer Code, and tapping System Tests. Touch WIFI Test, then press Run.
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How Do I Add a New User Code on the IQ5 Hub Alarm Panel?
To add a user code on an IQ5 Hub swipe down from the top, tap Settings > Advanced Settings and enter your Master Code. Then select User Management > Add User.
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How Do I Open the Settings Tray on the Qolsys IQ5 Hub?
To open the settings tray on the Qolsys IQ5 Hub, swipe down from the top of the touchscreen. The tray provides quick access to volume and brightness controls.
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How Do I Pair a Phone for Touchless Disarming on IQ5 Hub?
Tap Settings > Advanced Settings> enter a valid code then tap Installation > Devices > Bluetooth Devices > Add Phone. Next, set parameters. Learn how here.
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How Do I Disarm the IQ5 Hub Home Security Alarm System?
Disarm the IQ5 Hub by touching the disarm icon on the screen and entering your user code. You can also disarm remotely via the Alarm.com app or with Bluetooth.
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What Is Exit Delay on the Qolsys IQ5 Hub Security Panel?
Exit Delay on the Qolsys IQ5 Hub is a countdown timer that begins as soon as you arm the system, giving you time to exit before sensors become fully active.
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What Is the Live View Camera Feature on the IQ5 Hub Panel?
Live View on the IQ5 Hub streams live Alarm.com camera video to the panel screen. View up to 40 cameras with full-screen playback and two-way audio support.
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Does the IQ5 Hub Require Professional Monitoring?
No, the IQ5 Hub doesn't require professional monitoring, but to unlock its full security and home automation potential, monitoring is recommended. Learn more!
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