How Do I Add a Z-Wave Lock to the IQ5 NS Security System?

To add a Z-Wave lock to the IQ5 NS, open the IQ Installer app on your mobile device and connect to the panel. Navigate to Automation Devices, select Add Device, then Autolearn Z-Wave, and touch Start Autolearn. Put your lock in pairing mode, and the app detects and enrolls it automatically.

Before You Begin

The IQ5 NS (available in AT&T LTE and Verizon LTE) is a screenless security system panel that supports up to 20 Z-Wave door locks. All Z-Wave device enrollment on the IQ5 NS is done through the IQ Installer app. After enrollment, locks are controlled through the Alarm.com app. Install the lock according to the manufacturer's instructions and make sure it is within Z-Wave range of the panel before starting.

If the lock was previously paired with another Z-Wave controller, you will need to clear it first. In the IQ Installer app, navigate to Automation Devices, touch the three-dot menu, and select Clear Device. Put the lock in exclusion mode per the lock's manual to remove the previous pairing before attempting enrollment.

How to Add a Z-Wave Lock

1. Open the IQ Installer app and connect to the IQ5 NS panel. The Configuration menu opens in the app.

IQ5 NS QR code scanned to connect the IQ Installer app

2. Navigate to Automation Devices. The Automation Devices page opens showing all enrolled Z-Wave devices.

IQ5 NS Z-Wave Automation Devices page in the IQ Installer app

3. Touch Add Device, then select Autolearn Z-Wave. The Autolearn Z-Wave screen opens.

IQ5 NS Add Device screen in the IQ Installer app

4. Touch Start Autolearn. The panel begins scanning for Z-Wave devices in range.

5. Put the lock in pairing mode. Refer to your lock's manual for the pairing procedure. The app detects the lock. If the lock supports Z-Wave S2 encryption, the app may prompt you to confirm security keys. Accept the keys that match the lock's requirements.

6. Touch Edit to name the lock and tap Save. The lock is saved and active on the IQ5 NS.

IQ5 NS automation device edit fields in the IQ Installer app

Controlling the Lock After Enrollment

After enrollment, Z-Wave locks on the IQ5 NS are controlled through the Alarm.com app. You can lock and unlock individual doors, check lock status, and lock all doors at once. With an Alarm.com monitoring plan that includes home automation, you can also create automation rules such as locking all doors when the system arms away or sending a notification if a door is left unlocked after a set time.

Adding a Z-Wave lock to the IQ5 NS gives you full remote control over your door locks through the Alarm.com app on the IQ5 NS. For help with Z-Wave lock enrollment or other configurations or other configurations on your IQ5 NS, contact the Alarm Grid support team. We are here Monday through Friday from 9:00 AM to 8:00 PM Eastern Time. Email us at support@alarmgrid.com, call us at 888-818-7728, or visit our website and chat with a live support agent.