How Do I Change the Installer Code on the IQ5 NS System?

To change the Installer Code on the IQ5 NS, open the IQ Installer app on your mobile device and connect to the panel. Navigate to User Management, find the Installer entry, touch the pencil icon to the right of it, and enter the new Installer Code. Touch Save to store it on the panel.

Before You Change the Installer Code

The IQ5 NS (available in AT&T LTE and Verizon LTE) is a screenless security system panel that ships with a default Installer Code of 1111. All code management is done through the IQ Installer app. The Installer Code protects access to sensor programming, arming configuration, and other installer-level settings. Changing it after installation prevents unauthorized configuration changes.

You need the current Installer Code to connect to the panel through the IQ Installer app. If it has already been changed from 1111, get it from whoever originally programmed the panel. Choose a new code that is not a simple sequence and does not match any other code on the panel.

Steps to Change the Installer Code

1. Open the IQ Installer app and connect to the IQ5 NS panel. The Configuration menu opens in the app.

IQ5 NS QR code scanned to connect the IQ Installer app

2. Navigate to User Management. The User Management page opens showing all code entries — Master, User, and Installer — each with a pencil icon to the right.

IQ5 NS User Management navigation in the IQ Installer app

3. Touch the pencil icon to the right of the Installer entry. The edit screen opens where you can change the Installer Code and its name.

4. Enter the new Installer Code and touch Save. The panel saves the new Installer Code immediately. The old code is no longer active.

After Changing the Installer Code

Store the new Installer Code securely. It is required whenever sensors need to be added or edited, arming behavior adjusted, or system tests run through the IQ Installer app. If the code is ever lost, the panel will need a factory reset, erasing all programmed sensors and settings. Consider adding professional monitoring and home automation devices as next steps after securing your access codes.

Changing the Installer Code on your IQ5 NS protects your system configuration from unauthorized access on the IQ5 NS. For help with Installer Code changes or other configurations or other configurations on your IQ5 NS, contact the Alarm Grid support team. We are here Monday through Friday from 9:00 AM to 8:00 PM Eastern Time. Email us at support@alarmgrid.com, call us at 888-818-7728, or visit our website and chat with a live support agent.