How Do I Check Which Phones Are Paired to the IQ Panel 5?

To check which phones are paired to the IQ Panel 5, swipe down and touch Settings, then Advanced Settings, and enter your code. Next, touch Bluetooth Devices to open the Paired Devices list, where every phone that is paired for Bluetooth disarming appears by name for you to review or manage.

About Paired Phones

The IQ Panel 5 (available in AT&T LTE and Verizon LTE) can pair up to five phones for Bluetooth touchless disarming, which disarms the system from Armed Away when a paired phone comes within range. The Bluetooth Devices menu keeps a running Paired Devices list, so you can check exactly which phones are set up at any time. This is handy for confirming a family member's phone paired correctly, or spotting a phone that should no longer have access to your security system.

From that same list you can manage the phones you find, editing a device, changing its partition assignment, or deleting one you no longer want paired. If you have not set up touchless disarming yet, see our guide on how to pair a phone for Bluetooth disarming on the IQ Panel 5. Checking the list first is a good habit before adding another phone, since the panel holds a maximum of five.

Before You Begin

The Bluetooth Devices menu is in Advanced Settings, which you can reach with your Master Code (1234 by default) or Installer Code (1111 by default). This walkthrough uses the Master Code. Bluetooth must be enabled on the panel for paired phones to appear; if the radio has been turned off, turn it back on first so the list shows your devices.

Check Your Paired Phones

1. Swipe down and touch Settings. Swipe down from the top of the screen to open the Settings Tray, then touch SETTINGS.
   
   Swipe down from the top of the screen to open the Settings Tray.Touch Settings in the Settings Tray.
2. Touch Advanced Settings and enter your code. Touch ADVANCED SETTINGS, then enter your Master Code (1234 by default). The Installer Code (1111) works here too. The panel advances automatically after a valid code.
   
   Touch Advanced Settings.Enter your Master Code (1234 by default).
3. Touch Bluetooth Devices. On the Advanced Settings menu, touch BLUETOOTH DEVICES. The Bluetooth page opens showing your currently paired devices and options to add or remove them.
   
   Touch Bluetooth Devices on the Advanced Settings menu.
4. Review the Paired Devices list. Look at the Paired Devices list to see each phone paired to the panel, shown by name. From here you can select a phone to edit or delete it, or leave the list as is once you have confirmed what is paired.
   
   Review the phones in the Paired Devices list.

Tips

A paired phone may show as "Not Connected" in the list even when it is set up correctly, which is normal, since the panel only connects to it briefly when the phone comes into range to disarm. If you see a phone that should no longer have access, select it and delete it, or use Remove All Devices to clear every paired phone at once. Remember the panel holds a maximum of five phones, so if pairing a new one fails, check this list and delete an old device to make room.

Checking which phones are paired to the IQ Panel 5 lets you confirm who has touchless disarm access and clean up any devices you no longer use. For help managing paired phones on your IQ Panel 5, contact the Alarm Grid support team. We are here Monday through Friday from 9:00 AM to 8:00 PM Eastern Time. Email us at support@alarmgrid.com, call us at 888-818-7728, or visit our website and chat with a live support agent.