How Do I Control my 2GIG GC3 via WIFI?

You can control your 2GIG GC3 via WIFI by installing the necessary 2GIG GC3 Firmware Updates to the GC3 system. The panel will require GC3 Firmware Version 3.1 or higher in order to use WIFI connectivity. From there, you will be able to connect the 2GIG GC3 system to a WIFI network.


Even after WIFI has been enabled on the GC3 panel, the system will still use cellular communication in order to send signals to Alarm.com. The Alarm.com platform requires that cellular communication be used with its services. Alarm.com makes this requirement because they know that cellular communication is generally more reliable than WIFI, and they do not want users to lose connectivity to the network.

Complete the following steps to activate WIFI on a 2GIG GC3:

1. Install the Firmware Updates. The 2GIG GC3 will require GC3 Firmware Version 3.1 or higher to use a WIFI connection. Installing the latest Firmware update will ensure that your GC3 system is compatible with WIFI. You can check which Firmware Version you have by selecting "System Info and Usage" at the bottom of the home screen of the panel and then choosing "System Info". The current Firmware Version will be displayed in the list.

2. Connect to a WIFI network. From the home screen of the GC3, go to System Settings > enter Installer Code (default is 1561) > Network Settings > Wireless. You will be taken to a screen where you can choose a wireless network. Select your wireless network, enter in the password, and then select Next in the bottom right corner of the screen. The GC3 will then connect to the WIFI network.

3. Test the connection. You can test the connection by performing a network test. From the home screen of the panel, press the 2GIG Logo in the upper right > enter Installer Code (default is 1561) > Network Test > Start. The GC3 will then perform a network test. A green circle under Internet will indicate that WIFI is working properly. Press the back arrow on the left side of the screen to return to the home screen.

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