How Do I Enable Commercial Device Names on the IQ5 Hub?

To enable Commercial Sensor and Device Names on the IQ5 Hub, swipe down and touch Settings, then Advanced Settings, and enter your Installer Code. Next, touch Installation, then Installer Settings, and enable Commercial Sensor and Device Names to switch the sensor naming vocabulary over.

About Commercial Sensor and Device Names

When you name a sensor on the IQ5 Hub (available in AT&T LTE and Verizon LTE), the panel offers a built-in list of name options to pick from. By default that list uses residential naming, with words like Front Door, Bedroom, and Kitchen. Enabling Commercial Sensor and Device Names swaps that vocabulary for commercial terms that better fit a business, so your security system labels match an office, store, or warehouse rather than a home.

The setting is disabled by default, and turning it on changes only the word choices available when naming devices, not how any sensor behaves. It is a convenience for commercial installs, so the zone names on the panel and in reports read naturally for that setting. You can switch it back to residential naming at any time.

Before You Begin

Commercial Sensor and Device Names is in the Installer Settings, which require the Installer Code (1111 by default) or Dealer Code (2222 by default). The steps below use the Installer Code. It is easiest to set this before you start naming sensors, since it determines which name list you see while adding and editing devices.

Enable Commercial Sensor and Device Names

1. Swipe down and touch Settings. Swipe down from the top of the screen to open the Settings Tray, then touch SETTINGS.
   
   Swipe down from the top of the screen to open the Settings Tray.Touch Settings in the Settings Tray.
2. Touch Advanced Settings and enter your Installer Code. Touch ADVANCED SETTINGS, then enter your Installer Code (1111 by default). The Dealer Code (2222) works here too. The panel advances automatically after a valid code.
   
   Touch Advanced Settings.Enter your Installer Code (1111 by default).
3. Touch Installation, then Installer Settings. Touch INSTALLATION, then open INSTALLER SETTINGS and find the Commercial Sensor and Device Names setting.
   
   Open Installer Settings and find Commercial Sensor and Device Names.
4. Enable Commercial Sensor and Device Names. Toggle Commercial Sensor and Device Names on. The name list now uses commercial vocabulary when you add or edit a sensor. Toggle it off here any time to return to residential naming.
   
   Toggle Commercial Sensor and Device Names on.

Tips

Switching this setting does not rename sensors you have already added; it only changes the vocabulary offered for new names and when you edit a sensor, so you may want to revisit existing zones to update them to commercial terms. You can also type a fully custom name for any sensor regardless of this setting, which is handy when neither the residential nor commercial list has the exact label you want. For most homes, leaving this off and using the default residential names is the right choice.

Enabling Commercial Sensor and Device Names on the IQ5 Hub makes the panel's naming fit a business setting. For help with sensor naming or setting up a commercial system on your IQ5 Hub, contact the Alarm Grid support team. We are here Monday through Friday from 9:00 AM to 8:00 PM Eastern Time. Email us at support@alarmgrid.com, call us at 888-818-7728, or visit our website and chat with a live support agent.