How Do I Run a Panel Tamper Test on the IQ5 Hub System?

To run a panel tamper test on the IQ5 Hub, swipe down and touch Settings, then Advanced Settings, and enter your Installer Code. Next, touch System Tests, then Panel Test, and select Run right next to the Panel Tamper test to check the panel's tamper switch state on its very own from here.

About the Panel Tamper Test

The IQ5 Hub (available in AT&T LTE and Verizon LTE) does not have a standalone tamper test. The check is an item called Panel Tamper inside the Panel Test, and it confirms the tamper switch is reading its current state correctly. The tamper switch is what alerts your security system if the panel is opened or pulled off the wall, so this test is a quick way to verify that protection is working after a fresh mount or a service call.

The Panel Test runs the panel's built-in checks either one at a time or all at once. Select Run beside the single Panel Tamper item to test just the tamper, which is the quickest option here. Running every test with Run All is more thorough but will sound the siren, so for a tamper-only check, use the individual Run.

Before You Begin

The Panel Test is in System Tests, which requires the Installer Code (1111 by default) or Dealer Code (2222 by default). The steps below use the Installer Code. Choosing Run All rather than the individual Panel Tamper test will sound the siren as part of the full test, so stick to the single Panel Tamper test if you only want to check the tamper.

Run the Panel Tamper Test

1. Swipe down and touch Settings. Swipe down from the top of the screen to open the Settings Tray, then touch SETTINGS.
   
   Swipe down from the top of the screen to open the Settings Tray.Touch Settings in the Settings Tray.
2. Touch Advanced Settings and enter your Installer Code. Touch ADVANCED SETTINGS, then enter your Installer Code (1111 by default). The Dealer Code (2222) works here too. The panel advances automatically after a valid code.
   
   Touch Advanced Settings.Enter your Installer Code (1111 by default).
3. Touch System Tests, then Panel Test. Touch SYSTEM TESTS, then open PANEL TEST to see the list of individual panel checks.
   
   Touch System Tests, then open Panel Test.
4. Run the Panel Tamper test. Find the Panel Tamper item in the Panel Test list and select Run next to it. Choosing this single item tests only the tamper, without sounding the siren.
   
   Select Run next to the Panel Tamper test.
5. Read the result. Wait for the test to finish and check the pass or fail result on screen. A pass means the tamper switch is reading correctly; a fail points to a mounting or tamper issue to troubleshoot.
   
   Read the pass or fail result for the Panel Tamper test.

Tips

If the Panel Tamper test fails, the most common cause is a mounting issue, so check that the backplate is secure and the panel is seated firmly against it or the wall, then repeat the test. A panel that is not fully latched onto its backplate will read as tampered. If you want to understand how the tamper protection works in the first place, see our overview of whether the IQ5 Hub has a tamper switch.

Running a panel tamper test on the IQ5 Hub confirms the tamper switch is protecting the panel as it should. For help running the test or clearing a tamper on your IQ5 Hub, contact the Alarm Grid support team. We are here Monday through Friday from 9:00 AM to 8:00 PM Eastern Time. Email us at support@alarmgrid.com, call us at 888-818-7728, or visit our website and chat with a live support agent.