How Do I Set Up PowerG Camera Images on the IQ5 Hub System?

To set up the PowerG camera images on the IQ5 Hub, swipe down and touch Settings, then Advanced Settings, and then enter your own Installer Code. Next, touch Installation, then Installer Settings, and set the PowerG Camera Image Capture Count and the Alarm Image Upload Limit as you prefer.

What the PowerG Camera Image Settings Do

If you use PowerG PIR motion cameras with the IQ5 Hub (available in AT&T LTE and Verizon LTE), these two settings control how those cameras capture and upload images during an alarm. A PowerG PIR CAM takes a burst of photos when it detects motion in an alarm, and these settings decide how many of those images get sent and whether later motion in the same arming period also uploads. Together they let you balance useful visual verification against bandwidth and storage on your security system. Here is what each one does:

In short, Image Capture Count controls how many photos come from a single trigger, and the Alarm Image Upload Limit controls whether only the first trigger of an arming period sends photos or every trigger does.

Before You Begin

These settings are in the Installer Settings, which require the Installer Code (1111 by default) or Dealer Code (2222 by default). The steps below use the Installer Code. You also need at least one PowerG PIR camera on the system for these to have any effect, since they only govern how those cameras behave during an alarm.

Set Up the PowerG Camera Images

1. Swipe down and touch Settings. Swipe down from the top of the screen to open the Settings Tray, then touch SETTINGS.
   
   Swipe down from the top of the screen to open the Settings Tray.Touch Settings in the Settings Tray.
2. Touch Advanced Settings and enter your Installer Code. Touch ADVANCED SETTINGS, then enter your Installer Code (1111 by default). The Dealer Code (2222) works here too. The panel advances automatically after a valid code.
   
   Touch Advanced Settings.Enter your Installer Code (1111 by default).
3. Touch Installation, then Installer Settings. Touch INSTALLATION, then open INSTALLER SETTINGS and find the PowerG camera image settings.
   
   Open Installer Settings and find the PowerG camera options.
4. Set the count and upload limit. Set the PowerG Camera Image Capture Count to 1 or 10, and check or uncheck the PowerG Camera Alarm Image Upload Limit depending on whether you want first-motion-only or all-motion uploads.
   
   Set the capture count and the upload limit.

Tips

Raising the Image Capture Count to 10 gives you far more detail of an alarm event, which is great for verification, at the cost of more data uploaded each trigger. Leaving the Alarm Image Upload Limit enabled keeps uploads to the first motion event, which avoids a flood of photos during a long event; disable it when you want a full record of everything that moves during the arming period. For most homes, the defaults of 1 image and first-motion-only are a sensible, bandwidth-friendly starting point.

Setting up the PowerG camera images on the IQ5 Hub controls how much visual detail your cameras capture during an alarm. For help with the PowerG camera image settings or adding a PowerG camera on your IQ5 Hub, contact the Alarm Grid support team. We are here Monday through Friday from 9:00 AM to 8:00 PM Eastern Time. Email us at support@alarmgrid.com, call us at 888-818-7728, or visit our website and chat with a live support agent.