Frequently Asked Questions
How Do I Register the GSM in My Honeywell Security System?
A GSM cellular communicator must be activated by the monitoring company that is providing service. The user will need a cellular monitoring plan to do this.
What's the Best No-Contract Security System with Cameras?
Any Honeywell, 2GIG, or Qolsys system with compatible cameras and the Alarm Grid Platinum plan can provide no-contract monitoring service, including video, for an affordable rate. 2GIG and Qolsys panels use the Alarm.com platform, while Honeywell uses the Total Connect platform.
What Brand of PIR Motion Can I Use with a VISTA 20P?
The Honeywell VISTA 20P can use any hardwired 12Volt DC passive infrared (PIR) motion detector, and any Honeywell 5800 series wireless motion sensor. Wired motions will require a 4-wire connection to the panel. Wireless motion detectors will require a wireless receiver to be used.
How Do I Install a Magnet on French Doors?
Installing a contact and magnet on a French door requires that the magnet is set on the opening part of the door and the contact is on the frame above it.
Can I Monitor My Existing Smoke Detectors Remotely?
Smoke detectors for a security system can be monitored through Total Connect or Alarm.com. The platform that is used will depend on the type of panel you have.
How Do I Add Alarm Sensors to a Double Sliding Door?
When adding a contact to a double sliding door, you will most likely need to use two sensors. This will allow for an opening from either side to be detected.
What Is the Best Honeywell Motion Detector for Big Areas?
For large area motion detection, we recommend the Honeywell 5800PIR-COM. This motion detector boasts a 60' by 80' range, making it great for large areas.
How Do I Connect the FF345 to a Lyric Controller?
A FF345 can be programmed with a Lyric Controller by entering into zone programming on the Lyric and then auto-enrolling the FF345 device with the system.
Does 2GIG Have Crash & Smash protection?
All panels that are supported on the Alarm.com platform can be enabled with the Crash & Smash feature. This includes the 2GIG GC2 and GC3 security systems.
How Do I Perform a Walk Test on a Honeywell Lyric Controller?
A walk test can be performed on a Honeywell Lyric Controller by putting the system into walk test mode and then faulting any sensor that you want to test.
A GSM cellular communicator must be activated by the monitoring company that is providing service. The user will need a cellular monitoring plan to do this.
Added:
What's the Best No-Contract Security System with Cameras?
Any Honeywell, 2GIG, or Qolsys system with compatible cameras and the Alarm Grid Platinum plan can provide no-contract monitoring service, including video, for an affordable rate. 2GIG and Qolsys panels use the Alarm.com platform, while Honeywell uses the Total Connect platform.
Added:
What Brand of PIR Motion Can I Use with a VISTA 20P?
The Honeywell VISTA 20P can use any hardwired 12Volt DC passive infrared (PIR) motion detector, and any Honeywell 5800 series wireless motion sensor. Wired motions will require a 4-wire connection to the panel. Wireless motion detectors will require a wireless receiver to be used.
Added:
How Do I Install a Magnet on French Doors?
Installing a contact and magnet on a French door requires that the magnet is set on the opening part of the door and the contact is on the frame above it.
Added:
Can I Monitor My Existing Smoke Detectors Remotely?
Smoke detectors for a security system can be monitored through Total Connect or Alarm.com. The platform that is used will depend on the type of panel you have.
Added:
How Do I Add Alarm Sensors to a Double Sliding Door?
When adding a contact to a double sliding door, you will most likely need to use two sensors. This will allow for an opening from either side to be detected.
Added:
What Is the Best Honeywell Motion Detector for Big Areas?
For large area motion detection, we recommend the Honeywell 5800PIR-COM. This motion detector boasts a 60' by 80' range, making it great for large areas.
Added:
How Do I Connect the FF345 to a Lyric Controller?
A FF345 can be programmed with a Lyric Controller by entering into zone programming on the Lyric and then auto-enrolling the FF345 device with the system.
Added:
Does 2GIG Have Crash & Smash protection?
All panels that are supported on the Alarm.com platform can be enabled with the Crash & Smash feature. This includes the 2GIG GC2 and GC3 security systems.
Added:
How Do I Perform a Walk Test on a Honeywell Lyric Controller?
A walk test can be performed on a Honeywell Lyric Controller by putting the system into walk test mode and then faulting any sensor that you want to test.
Added: