2GIG LTEV-A-GC3 Frequently Asked Questions

How Do I Upgrade My 2GIG GC3 to an LTE Communicator?
To upgrade the communicator on the 2GIG GC3, choose "Cell Radio Swap" from Settings. Tap "Begin", and follow the on-screen instructions. Learn to update the GC3 communicator.
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How Do I Convert my Landline Security System to Work w/ Cellular?
Converting a landline security system to cellular is easy. The process involves obtaining a cellular communicator and switching to a monitoring plan that includes cellular service. The cellular module will then need to be activated. Learn more about converting a security system to cellular.
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2GIG GC3 vs 2GIG GC2
Two of the most popular security panels from 2GIG are the GC3 and the GC2. The GC3 is considered to be 2GIG's flagship panel, while the GC2 is an older model. While the GC3 does offer some upgrades over the GC2, none of these upgrades make the GC2 obsolete. Learn more about the GC3 and the GC2.
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How Do I Connect My iPhone to a 2GIG GC3?
An iPhone can be connected to a 2GIG GC3 system through the Alarm.com platform. Your system will need to be activated with Alarm.com in order to do this.
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How Does Dual Path Monitoring Work on a 2GIG GC3?
When Dual Path communication is enabled on the GC3, it sends all signals meant for the monitoring station via both paths simultaneously. Alarm.com acknowledges and forwards whichever signal is received first, and ignores the duplicate. This ensures that the fastest path available is always used.
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Can WIFI be Primary with Cellular as Backup on a 2GIG GC3?
When WIFI is available on the GC3, signals are sent via both WIFI and Cellular. Alarm.com acknowledges whichever is received first, forwards that signal to the monitoring station, and ignores subsequent signals. This way, signals always use the fastest path available for communication.
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How Can I Connect Wirelessly to a 2GIG GC3 with an iPad?
An iPad can connect wirelessly to a 2GIG GC3 system with the downloadable Alarm.com app. Learn how to configure Alarm.com on a GC3 alarm and automation system.
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