IQ5 Hub with AT&T LTE Frequently Asked Questions
How Do I Answer a Doorbell Camera on the IQ5 Hub Panel?
Answer a doorbell camera call on the IQ5 Hub with the Live Answer feature. When someone rings the bell, a notification appears. Select Answer to see and talk.
What Is the Default Master Code for the IQ5 Hub System?
The default Master Code on the IQ5 Hub is 1234. This code should be changed immediately after installation to protect your system from unauthorized access.
What Is Two-Way Voice on the IQ5 Hub Alarm Security System?
Two-Way Voice on the Qolsys IQ5 Hub uses the panel built-in microphone and speakers to connect you live with your monitoring station when an alarm triggers.
How Do I Run a Dual Path WIFI Test on the IQ5 Hub?
Run a dual path WIFI test on the IQ5 Hub by going to Settings, Advanced Settings, entering code 1111, then System Tests. Select Start on the Dual Path Test page.
How Do I Add a Door Sensor on the IQ5 Hub Security Panel?
Add a door sensor to the IQ5 Hub using Auto Learn or manual entry. Go to Settings, Advanced Settings, enter code 1111, select Devices, then Security Sensors.
How Do I Find the IMEI Number on My IQ5 Hub Security Panel?
Learn how to find the IMEI number on the IQ5 Hub. Check the back label, the original box, or navigate to Advanced Settings and touch About to locate it.
How Do I Change the Panel Volume and Sound on the IQ5 Hub?
Learn how to adjust the volume on the IQ5 Hub. Use the Settings Tray slider for quick changes or the Sound menu within Advanced Settings for detailed control.
What Are the Arming Options on the IQ5 Hub Alarm System?
The IQ5 Hub offers the options to Arm Stay, Arm Away, Bypass, and toggle both Exit Sounds, and Entry Delay settings on the arming screen. Click to learn more.
What Causes an Arming Error on the IQ5 Hub Alarm System?
An arming error on the IQ5 Hub occurs when sensors are open, an incorrect code is entered, or trouble conditions exist. Check the sensor status to resolve it.
How Do I Run a Z-Wave Device Test on the IQ5 Hub Panel?
Run a Z-Wave test on the IQ5 Hub by going to Settings, Advanced Settings, entering code 1111, then selecting System Tests > Z-Wave Tests to check all devices.
Answer a doorbell camera call on the IQ5 Hub with the Live Answer feature. When someone rings the bell, a notification appears. Select Answer to see and talk.
Added:
What Is the Default Master Code for the IQ5 Hub System?
The default Master Code on the IQ5 Hub is 1234. This code should be changed immediately after installation to protect your system from unauthorized access.
Added:
What Is Two-Way Voice on the IQ5 Hub Alarm Security System?
Two-Way Voice on the Qolsys IQ5 Hub uses the panel built-in microphone and speakers to connect you live with your monitoring station when an alarm triggers.
Added:
How Do I Run a Dual Path WIFI Test on the IQ5 Hub?
Run a dual path WIFI test on the IQ5 Hub by going to Settings, Advanced Settings, entering code 1111, then System Tests. Select Start on the Dual Path Test page.
Added:
How Do I Add a Door Sensor on the IQ5 Hub Security Panel?
Add a door sensor to the IQ5 Hub using Auto Learn or manual entry. Go to Settings, Advanced Settings, enter code 1111, select Devices, then Security Sensors.
Added:
How Do I Find the IMEI Number on My IQ5 Hub Security Panel?
Learn how to find the IMEI number on the IQ5 Hub. Check the back label, the original box, or navigate to Advanced Settings and touch About to locate it.
Added:
How Do I Change the Panel Volume and Sound on the IQ5 Hub?
Learn how to adjust the volume on the IQ5 Hub. Use the Settings Tray slider for quick changes or the Sound menu within Advanced Settings for detailed control.
Added:
What Are the Arming Options on the IQ5 Hub Alarm System?
The IQ5 Hub offers the options to Arm Stay, Arm Away, Bypass, and toggle both Exit Sounds, and Entry Delay settings on the arming screen. Click to learn more.
Added:
What Causes an Arming Error on the IQ5 Hub Alarm System?
An arming error on the IQ5 Hub occurs when sensors are open, an incorrect code is entered, or trouble conditions exist. Check the sensor status to resolve it.
Added:
How Do I Run a Z-Wave Device Test on the IQ5 Hub Panel?
Run a Z-Wave test on the IQ5 Hub by going to Settings, Advanced Settings, entering code 1111, then selecting System Tests > Z-Wave Tests to check all devices.
Added: