IQ5 Hub with AT&T LTE Frequently Asked Questions
How Do I Add a 2GIG Panic Button to the IQ5 Hub System?
Learn how to add the 2GIG-PANIC100-345 panic button to the IQ5 Hub. Requires a 345 MHz daughter card. Enroll via Auto Learn and select Auxiliary Pendant.
How Do I Turn Off the Panel Voices on the IQ5 Hub System?
Turn off the voices on the IQ5 Hub under Sound, Voice Settings in Advanced Settings. Disable the Voices toggle to silence all of the panel's spoken prompts.
How Do I See the Z-Wave Firmware Version on the IQ5 Hub?
See the Z-Wave firmware version on the IQ5 Hub from the About page in Advanced Settings. Scroll to the Z-Wave section for the firmware and API version numbers.
How Do I Find the Serial Number on My IQ5 Hub Alarm System?
Find the serial number on the IQ5 Hub from the About page in Advanced Settings. Scroll to the System Serial Number that support uses to identify your panel.
How Do I See What Cellular Carrier My IQ5 Hub System Uses?
See what carrier your IQ5 Hub uses from the About page in Advanced Settings. The Cellular section lists the Carrier, shown as either AT&T LTE or Verizon LTE.
How Do I Find the IMSI Number on the IQ5 Hub Alarm System?
Find the IMSI on the IQ5 Hub from the About page in Advanced Settings. Scroll to the Cellular section to see the IMSI listed alongside the IMEI and the ICCID.
How Do I See the Internal Storage on the IQ5 Hub System?
See the internal storage on the IQ5 Hub from the About page in Advanced Settings. The Internal Storage section shows total space, free space, and media use.
How Do I See the Software Version on the IQ5 Hub System?
Check the software version on the IQ5 Hub from the About page in Advanced Settings. The Software section lists the current Software Version and build number.
How Do I Find the IP Address of the IQ5 Hub Alarm System?
Find the IP address of the IQ5 Hub from the About page in Advanced Settings. Scroll to Wi-Fi Information to see the panel's IP Address when connected to WIFI.
How Do I Find the MAC Address of the IQ5 Hub Alarm System?
Find the MAC address of the IQ5 Hub from the About page in Advanced Settings. Scroll to Panel MAC Address to see the panel's unique network hardware address.
Learn how to add the 2GIG-PANIC100-345 panic button to the IQ5 Hub. Requires a 345 MHz daughter card. Enroll via Auto Learn and select Auxiliary Pendant.
Added:
How Do I Turn Off the Panel Voices on the IQ5 Hub System?
Turn off the voices on the IQ5 Hub under Sound, Voice Settings in Advanced Settings. Disable the Voices toggle to silence all of the panel's spoken prompts.
Added:
How Do I See the Z-Wave Firmware Version on the IQ5 Hub?
See the Z-Wave firmware version on the IQ5 Hub from the About page in Advanced Settings. Scroll to the Z-Wave section for the firmware and API version numbers.
Added:
How Do I Find the Serial Number on My IQ5 Hub Alarm System?
Find the serial number on the IQ5 Hub from the About page in Advanced Settings. Scroll to the System Serial Number that support uses to identify your panel.
Added:
How Do I See What Cellular Carrier My IQ5 Hub System Uses?
See what carrier your IQ5 Hub uses from the About page in Advanced Settings. The Cellular section lists the Carrier, shown as either AT&T LTE or Verizon LTE.
Added:
How Do I Find the IMSI Number on the IQ5 Hub Alarm System?
Find the IMSI on the IQ5 Hub from the About page in Advanced Settings. Scroll to the Cellular section to see the IMSI listed alongside the IMEI and the ICCID.
Added:
How Do I See the Internal Storage on the IQ5 Hub System?
See the internal storage on the IQ5 Hub from the About page in Advanced Settings. The Internal Storage section shows total space, free space, and media use.
Added:
How Do I See the Software Version on the IQ5 Hub System?
Check the software version on the IQ5 Hub from the About page in Advanced Settings. The Software section lists the current Software Version and build number.
Added:
How Do I Find the IP Address of the IQ5 Hub Alarm System?
Find the IP address of the IQ5 Hub from the About page in Advanced Settings. Scroll to Wi-Fi Information to see the panel's IP Address when connected to WIFI.
Added:
How Do I Find the MAC Address of the IQ5 Hub Alarm System?
Find the MAC address of the IQ5 Hub from the About page in Advanced Settings. Scroll to Panel MAC Address to see the panel's unique network hardware address.
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