IQ5 Hub with AT&T LTE Frequently Asked Questions

How Many Z-Wave Thermostats Can the IQ5 Hub Support?
The IQ5 Hub supports up to 40 Z-Wave thermostats. This limit is configurable via Z-Wave settings. Control thermostats from the panel or using the Alarm.com app.
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How Do I Clear Messages From the IQ5 Hub Message Center?
To clear messages from the IQ5 Hub Message Center, touch the message icon, select a message, and touch OK. Use Acknowledge All to clear all messages at once.
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How Do I Run a WIFI Test on an IQ5 Hub Security System?
On an IQ5 Hub run a WIFI test by opening Settings > Advanced Settings, entering Installer Code, and tapping System Tests. Touch WIFI Test, then press Run.
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How Do I Add a New User Code on the IQ5 Hub Alarm Panel?
To add a user code on an IQ5 Hub swipe down from the top, tap Settings > Advanced Settings and enter your Master Code. Then select User Management > Add User.
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How Do I Disarm the IQ5 Hub Home Security Alarm System?
Disarm the IQ5 Hub by touching the disarm icon on the screen and entering your user code. You can also disarm remotely via the Alarm.com app or with Bluetooth.
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How Do I Open the Settings Tray on the Qolsys IQ5 Hub?
To open the settings tray on the Qolsys IQ5 Hub, swipe down from the top of the touchscreen. The tray provides quick access to volume and brightness controls.
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How Do I Pair a Phone for Touchless Disarming on IQ5 Hub?
Tap Settings > Advanced Settings> enter a valid code then tap Installation > Devices > Bluetooth Devices > Add Phone. Next, set parameters. Learn how here.
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How Do I Connect the IQ5 Hub Panel to My Home WIFI Network?
Learn how to connect the IQ5 Hub to your WIFI network. Navigate to Advanced Settings, select Wi-Fi, choose your network from the list, and enter your password.
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What Is Exit Delay on the Qolsys IQ5 Hub Security Panel?
Exit Delay on the Qolsys IQ5 Hub is a countdown timer that begins as soon as you arm the system, giving you time to exit before sensors become fully active.
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What Is the Live View Camera Feature on the IQ5 Hub Panel?
Live View on the IQ5 Hub streams live Alarm.com camera video to the panel screen. View up to 40 cameras with full-screen playback and two-way audio support.
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