Why Won't My Interlogix 60-924-RF-TS5 Work With a New Simon Panel?
Your Interlogix 60-924-RF-TS5 won't work with a new Simon Panel because you have an older version of the keypad. Interlogix released an updated model called the Interlogix 60-924-RF-TS5-2 that is designed to work with both older and newer Interlogix Simon Series Security Systems.
The Interlogix 60-924-RF-TS5 is a wireless touchscreen keypad designed for use with certain wireless Interlogix Alarm Systems. The SKU 60-924-RF-TS5 refers to the earlier model of the keypad. This keypad will work with the Interlogix Simon XT, the Interlogix Simon XTi, and the original version of the Interlogix Simon XTi-5, also referred to as the Interlogix Simon XTi-5 Version 1. It cannot be used with the newer Interlogix Simon XTi-5i, which is also sometimes referred to as the Interlogix Simon XTi-5 Version 2.
In order to accommodate the newer Interlogix Simon XTi-5i, also known as the Interlogix Simon XTi-5 Version 2, Interlogix (formerly known as GE) released a new version of the Interlogix 60-924-RF-TS5 Keypad. This newer updated model is known as the Interlogix 60-924-RF-TS5-2. The Interlogix 60-924-RF-TS5-2 is compatible with all Interlogix Simon Panels, including the Simon XT, Simon XTi, Simon XTi-5, and Simon XTi-5i. It's worth mentioning that Interlogix ceased North American business operations at the end of 2019. Therefore, availability for any of this equipment might be limited.
If you have an older Interlogix Wireless Panel, such as a Simon XT or Simon XTi, and you go to replace it with a newer Interlogix Simon XTi-5i, then you may find that the system's existing touchscreen keypad will not work with the new panel. In that case, you would need to get the newer Interlogix 60-924-RF-TS5-2 if you want to have an external touchscreen keypad for the system. This may be something to keep in mind if you are on the fence about upgrading from an older Simon Panel.
Interlogix also offers another wireless touchscreen keypad for Simon Panels called the Interlogix 60-924-RF-TS. This keypad has a smaller 3.5-inch LCD touchscreen than the aforementioned Interlogix 60-924-RF-TS5 and Interlogix 60-924-RF-TS5-2, which both have 5-inch displays. However, the Interlogix 60-924-RF-TS Keypad has the same compatibility as the Interlogix 60-924-RF-TS5, meaning that it will work with the Simon XT, Simon XTi, and Simon XTi-5 Version 1. Only the Interlogix 60-924-RF-TS5-2 can work with the Interlogix Simon XTi-5i, also known as the Interlogix Simon XTi-5 Version 2.
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