Honeywell VISTA Series Frequently Asked Questions

How Do I Connect My VISTA 21iP to Alexa?
A Honeywell VISTA 21iP can be operated with an Amazon Alexa device through Total Connect 2.0. The TC2 Alexa Skill must be enabled. Learn how to connect a VISTA 21iP with Alexa.
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Will a 6280 Work w/ a VISTA Alarm System?
The Honeywell 6280 is a touchscreen keypad designed for use with a Honeywell VISTA Alarm System. It offers a convenient way to arm and disarm the panel. Learn more about the 6280.
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Why Did My Panel Report Code R903 "Complete FW"?
A Honeywell VISTA Panel will report the R903 "Complete FW" message after the firmware update process for the AlarmNet communicator has been completed. This message indicates that the process was completed successfully. Learn more about the R903 Complete FW message and what it means.
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Why Did My Panel Report Code E903 "Start FW"?
A Honeywell VISTA Panel will send the E903 Start FW message to the monitoring station prior to its firmware update process. This message indicates that the firmware update process has begun. Learn more about the E903 Start FW message and what it means for your Honeywell VISTA Panel.
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Why Did My Panel Report Code E339 "Power on Reset"?
A Honeywell Panel will report the message E339 "Power on Reset" when its communicator has been reset. The communicator for a Honeywell System will reset whenever programming changes are sent to the module or when the module is powered off and then back on. Learn more about the E339 message.
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How Do I Wire a POTS Line to My Security System?
To wire a POTS line to a security system, the incoming phone line will connect to an RJ jack. The RJ jack is then connected with the alarm panel and the on-site landline phones. Check the terminals when wiring. The panel must support POTS service to do this. Learn more about wiring a POTS line.
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How Do I Replace the Battery in My Honeywell Security System?
Replacing the battery for a Honeywell Security System is actually a very simple process. However, some minor tools will be required. The steps will also vary depending on the type of Honeywell System that is being used. Learn how to replace the battery for a Honeywell Security System.
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Honeywell VAM vs Tuxedo Touch
The Honeywell VAM and the Tuxedo Touch are both Z-Wave controllers for Honeywell VISTA Alarm Systems. However, the VAM only offers Z-Wave compatibility, while the Tuxedo Touch is a complete touchscreen keypad that can serve as a secondary access point for the system. Learn more about these add-ons.
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How Do I Use a Honeywell Tuxedo Touch to Add/Delete Zones?
The Tuxedo Touch has a function known as console mode that allows it to function as an alphanumeric keypad. This mode can be used to add and delete zones, much in the same manner as a regular alarm keypad for a VISTA System. Learn more about using a Tuxedo Touch to add and delete zones.
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How Many Hardwired Zones Are Available on a VISTA 20P?
The Vista-20P has eight hardwired zones. Only Zone 1 can use 2-wire smokes. Zones 2 - 8 can be doubled using a special resistor setup for a total of 15 hardwired zones. With up to five Honeywell 4219 Zone Expanders, the panel supports up to 48 hardwired zones. Learn more about the VISTA 20P.
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