Locks Frequently Asked Questions

How Do I Connect My August Smart Lock Pro with the August Home App?
Connecting your August Smart Lock Pro with the August Home App is very easy. You will need an Android or iOS device with Bluetooth enabled. Learn to pair an August Smart Lock Pro.
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How Do I Include My August Smart Lock Pro?
An August Smart Lock Pro can be included with a Z-Wave network using the August Home App on the user's Android or iOS device. Learn how to include your August Smart Lock Pro.
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How Do I Factory Default My Yale Z-Wave Lock?
When you factory reset your Yale Z-Wave Lock, the Master PIN Code will be reset, and all Z-Wave settings will be lost. Learn to reset your Yale Z-Wave Lock to factory default.
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How Do I Exclude My Yale Z-Wave Lock?
It is good practice to clear a Z-Wave Lock before pairing it. Put the system in its Z-Wave exclusion mode, and activate the lock's exclusion mode. Learn to exclude your Yale Lock.
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How Do I Include My Yale Z-Wave Lock?
Start by clearing the lock from the network. Then put your system into its Z-Wave inclusion mode and activate the lock's inclusion function to pair. Learn about Yale Locks.
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How Do I Factory Default My Kwikset Z-Wave Lock?
Most Kwikset Z-Wave Locks have a "program" button that can be used to perform a factory reset. Learn how to factory default your Kwikset Lock and what happens when you do this.
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How Do I Exclude My Kwikset Z-Wave Lock?
Kwikset Z-Wave Locks usually have a button labeled "A" for both including and excluding. Press the button with the hub in its exclusion mode to exclude. Learn about Kwikset Locks.
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How Do I Include My Kwikset Z-Wave Lock?
Most Z-Wave locks from Kwikset have a learn button labeled "A". You should press this button while the system is in its Z-Wave inclusion mode to enroll. Learn about Kwikset locks.
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How Do I Disarm a GC3 w/ a Paired Z-Wave Door Lock?
All user codes on a GC3 are automatically pushed down to a Z-Wave door lock, as long as the feature is enabled on Alarm.com. Learn how to disarm a GC3 with a Z-Wave door lock.
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Which Deadbolt Lock Is Compatible w/ a DSC Impassa?
By activating an Alarm.com cellular communicator to a DSC Impassa, the system can support Z-Wave devices. This includes Z-Wave deadbolt locks. Learn more about the DSC Impassa.
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