Locks Frequently Asked Questions

What is the Alarm.com Limit for Z-Wave Devices?
A panel can only push up to 122 unique Z-Wave devices to the Alarm.com servers. Any Z-Wave device above that limit will only be supported for local control. Learn about Alarm.com.
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What is the Alarm.com Limit for Z-Wave Devices?
A panel can only push up to 122 unique Z-Wave devices to the Alarm.com servers. Any Z-Wave device above that limit will only be supported for local control. Learn about Alarm.com.
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How Many Z-Wave Devices Can I Use On My Qolsys IQ Panel 2 Plus?
There is a total limit of 152 Z-Wave devices on a single IQ Panel 2 Plus. There are also smaller sub-limits for different types of Z-Wave devices. Learn about IQ2+ Z-Wave limits.
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How Many Z-Wave Devices Can I Use On My Qolsys IQ Panel 2 Plus?
There is a total limit of 152 Z-Wave devices on a single IQ Panel 2 Plus. There are also smaller sub-limits for different types of Z-Wave devices. Learn about IQ2+ Z-Wave limits.
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How Do I Add a Schlage Z-Wave Lock to a Tuxedo Touch Keypad?
The process for adding a Schlage Z-Wave Lock to a Tuxedo involves clearing the lock from the network and then pairing the lock. Learn how to enroll a Schlage Z-Wave Lock.
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How Do I Add a Schlage Z-Wave Lock to a Tuxedo Touch Keypad?
The process for adding a Schlage Z-Wave Lock to a Tuxedo involves clearing the lock from the network and then pairing the lock. Learn how to enroll a Schlage Z-Wave Lock.
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Will Mixing Z-Wave and Z-Wave Plus Devices On a Network Cause Issues?
You may experience some range issues if you try to use standard Z-Wave devices on a network of Z-Wave Plus devices. Learn about Z-Wave connectivity and home automation.
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How Do I Connect the August Smart Lock Pro to a WIFI Network?
To connect the August Smart Lock Pro to a WIFI Network, you will need an August Connect WIFI Bridge. The pairing is done through the August App. Learn about the Smart Lock Pro.
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How Do I Factory Default My Yale Z-Wave Lock?
When you factory reset your Yale Z-Wave Lock, the Master PIN Code will be reset, and all Z-Wave settings will be lost. Learn to reset your Yale Z-Wave Lock to factory default.
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How Do I Exclude My Yale Z-Wave Lock?
It is good practice to clear a Z-Wave Lock before pairing it. Put the system in its Z-Wave exclusion mode, and activate the lock's exclusion mode. Learn to exclude your Yale Lock.
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